Store Manager

1 month ago

Gurgaon, India MNC Group Full time
Objectives of this role
Deliver exceptional customer service, ensuring high levels of customer satisfaction
Maintain outstanding visual merchandising standards and a welcoming store atmosphere
Oversee sales team recruitment and shape and facilitate training processes
Create a clean and safe store environment that complies with health and safety regulations and company standards
Address customer complaints and concerns in a professional and timely manner
Set a strong, professional example for mid-level managers and store associates to follow
Key Responsibilities for the role
Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership
Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve
Monitor inventory levels and order new items as needed
Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process
Arrange promotional material and in-store displays
Undertake financial-planning tasks, including managing the store budget
Achieve growth and hit sales targets
Key requirements for the role
Bachelors or masters degree in business administration or relevant field preferred.
A minimum of 4-5 years experience working in a Retail sales profile (Niche/premium product) for brand or retail or business development
Prior experience in accessories and apparel, lifestyle product sales would be preferred. Passionate about bikes
Motorcycle rider and interested in travelling and exploring
Consultative selling experience is required.
Strong leadership and customer management abilities.
Demonstrable analytical thinking & business insights.
Excellent communication and interpersonal skills.
Demonstrated ability to maintain high level of enthusiasm and motivation.
Please share your resumes on
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