Telesales Representative

7 days ago

Gurgaon, India Crux Creative Solutions Private Limited Full time
Job Description: Tele Sales Representative

Job Summary:The Telesales Executive drives sales through telephone interactions with potential and existing customers. This role involves creating a potential customer database, promoting products or services through telecalling, and closing sales. The ideal candidate will have excellent English-speaking communication skills, a persuasive attitude, and a strong sales track record.

Key Responsibilities:

Outbound Sales Calls:

Make outbound sales calls to potential and existing customers.Introduce products and services to customers.Explain product features and benefits clearly and compellingly.Customer Relationship Management:

Build and maintain positive relationships with customers.Address customer inquiries and provide relevant information.Follow up with customers to ensure satisfaction and encourage repeat business.

Sales Targets:Achieve daily, weekly, and monthly sales targets.Monitor personal sales performance and report progress to the Sales Manager.

Product Knowledge:Maintain up-to-date knowledge of products and services.Stay informed about industry trends and competitors.

Tele Sales Strategies:Develop and implement effective sales strategies.Identify opportunities to upsell or cross-sell additional products.

Data Management:Maintain accurate and detailed records of customer interactions and sales activities.Create and manage data using various tools and sources.

Team Collaboration:Work closely with the sales team to achieve overall sales goals.Participate in team meetings and provide feedback on sales processes.

Qualifications:

Education: Bachelor’s degreeExperience: Proven experience as a tele sales representative or other sales/customer service role.

Skills:Excellent verbal communication and interpersonal skills.Strong negotiation and persuasive selling skills.Ability to handle objections and close sales.Proficient in using G Suite and CRM software.Ability to create and manage data using different tools and sources.Ability to work independently and as part of a team.High level of motivation and a results-driven approach.

Office environment.Standard business hours with occasional extended hours based on sales targets and deadlines.

Compensation:Competitive base salary.Commission structure based on sales performance.

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