Process Trainer
4 weeks ago
Company Profile Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. You can learn more about us at .TrainerThe Process Excellence Trainer will be responsible for designing, delivering, and evaluating training programs focused on Root Cause Analysis, Process Refreshers, New Hire training, Shadow Buddy, and other continuous improvement methodologies. The role aims to build a highly effective standardized culture of operational excellence across teams and functions. The selected candidate will be managing the SPOC’s coordination for dedicated brands for operations-related training and lead the training initiatives to ensure adherence to SOPs, quality standards, and brand guidelines.Job Title: Process Excellence TrainerRole SummaryDrive operational excellence by designing and delivering training programs focused on accounting processes, onboarding, and continuous improvement methodologies (Lean, Six Sigma, RCA). Own the 90-day onboarding journey and collaborate across departments to ensure training effectiveness and business alignment.Key ResponsibilitiesManage the SPOCS to deliver training: new hire, process refreshers, Root Cause Analysis for errors and work with the SPOCS to conduct process refreshers and project-based sessions. Manage onboarding experience and attrition during nesting period Coordinate with SPOCs and create training calendars Track training effectiveness via LMS (Kredo) and share reports with leadership Collaborate with HR, Ops, and TA for capability building and process audits Lead buddy programs and mentor teams on process excellenceRequirementsBachelor's in accounting or equivalent experience 3+ years in training and operations liaison roles Strong financial acumen and clear communication skills Skilled in LMS platforms and content creation Consultative, service-driven leadership style Efficiently manage training bookings and HR admin tasks Deliver timely training reports to Operations teamPreferredInternational business exposure Experience with digital learning platformsWe are an Equal Opportunity Employer with no discrimination as to gender, religion, caste creed, disability, or national origin.
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Process Trainer
7 days ago
New Delhi, India TP Full timeWe are hiring for Process trainer - International BankingLocation- Mumbai, Malad.The Process Trainer will be responsible for delivering high-quality training for new hires and existing employees on international banking processes, compliance standards, and operational workflows. The role ensures that staff are equipped with the knowledge and skills required...
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Process Trainer
15 hours ago
New Delhi, India Digivance Solutions Full timeJob Title: Process Trainer Department: Learning & Development (L&D) Location:Gurgaon Job Type: Full-Time Number of Openings: 2 Salary : upto 45kKey Responsibilities: Conduct process training for new hires and existing team members. Develop, update, and maintain training content, materials, and assessments. Track and evaluate the effectiveness of training...
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Process Trainer
2 days ago
New Delhi, India Digivance Solutions Full timeJob Title: Process TrainerDepartment: Learning & Development (L&D)Location: GurgaonJob Type: Full-TimeNumber of Openings: 2Salary : upto 45kKey Responsibilities: Conduct process training for new hires and existing team members. Develop, update, and maintain training content, materials, and assessments. Track and evaluate the effectiveness of...
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Process Trainer
7 days ago
New Delhi, India Digivance Solutions Full timeJob Title: Process TrainerDepartment: Learning & Development (L&D) Location:Gurgaon Job Type: Full-Time Number of Openings: 2Key Responsibilities: Conduct process training for new hires and existing team members. Develop, update, and maintain training content, materials, and assessments. Track and evaluate the effectiveness of training sessions and provide...
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Process Trainer
2 weeks ago
New Delhi, India Right Move Full timeGreetings for the Day…!!!We are looking for a Process Trainer for one of our esteemed clients in Pune/Bangalore having experience into US Mortgage, Process Training, New hire Training, Mortgage Process.Exp: - 5+ yearsLocation: Pune/BangaloreShifts : - US shiftJob Description:The US Mortgage Process Trainer is responsible for developing, delivering, and...
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Process Trainer
15 hours ago
New Delhi, India IGT Solutions Full timePosition: Process Trainer – Contact CentreCompany: IGT SolutionsRole Summary: The Process Trainer will lead training initiatives in a contact center environment, ensuring high-quality performance, operational excellence, and customer satisfaction through effective training, coaching, and collaboration with leadership teams.Key Responsibilities: Execute and...
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Process Trainer
7 days ago
Delhi, India Vimerse Infotech Inc. Full timeJob Tittle - Process Trainer Location - Moti Nagar, Delhi **Key Responsibilities: - ** 1. Training & Development 2. Training Delivery 3. Assessment and Evaluation **Qualification**: - Bachelor's degree in a relevant field preferred. - Previous experience as a Process Trainer in the BPO industry is a plus. - Strong knowledge of BPO processes and...
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Process Trainer for Domestic Bpo
5 days ago
New Delhi, India Fortuco Resource Pvt. Ltd Full timeA trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...
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Process Trainer
3 weeks ago
New Delhi, India Right Move Full timeGreetings for the Day…!!!We are looking for aProcess Trainerfor one of our esteemed clients inPune/Bangalorehaving experience into US Mortgage, Process Training, New hire Training, Mortgage Process. Exp: - 5+ years Location: Pune/Bangalore Shifts : - US shiftJob Description: The US Mortgage Process Trainer is responsible for developing, delivering, and...
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Process Trainer
3 weeks ago
New Delhi, India Right Move Full timeGreetings for the Day…!!!We are looking for aProcess Trainerfor one of our esteemed clients inPune/Bangalorehaving experience into US Mortgage, Process Training, New hire Training, Mortgage Process. Exp: - 5+ years Location: Pune/Bangalore Shifts : - US shiftJob Description: The US Mortgage Process Trainer is responsible for developing, delivering, and...
