Data Analyst Manager
2 days ago
Industry: BPO Location: India, Remote Job Summary Our client is a leading BPO organization specializing in back-office operations. They are seeking a results-driven Six Sigma Black Belt / Data Analyst Manager to lead process improvement initiatives, drive operational excellence, and support data-driven decision-making across their BPO back-office operations. Main Responsibilities: Lead and drive continuous improvement projects across BPO back-office operations using Six Sigma and Lean methodologies. Analyze business processes, identify inefficiencies, and recommend data-driven solutions to optimize performance. Conduct root cause analysis (RCA) for operational issues and implement corrective and preventive actions. Define, measure, and monitor KPIs to ensure operational excellence. Partner with cross-functional teams to identify opportunities for automation and process standardization. Facilitate workshops, training, and mentoring to foster a Six Sigma culture across teams. Prepare reports, dashboards, and presentations for senior management on project progress and outcomes. Ensure compliance with quality, risk, and governance frameworks within BPO operations. Main Requirements: 8-12 years of relevant experience in BPO operations, process improvement, or data analytics . Experience in handling global stakeholders and managing cross-border projects. Exposure to automation tools and AI/ML applications in process improvement. Proven track record of delivering measurable cost savings, efficiency gains, and customer satisfaction improvements . Qualifications & Skills Certified Six Sigma Black Belt (mandatory). Proven experience in data analysis, process re-engineering, and operational excellence within BPO back-office environments. Strong analytical and problem-solving skills , with expertise in statistical analysis. Advanced proficiency in Excel, PowerPoint, and data visualization tools . Excellent communication and stakeholder management skills. Ability to influence and drive change across diverse teams and functions.Strong knowledge of BPO industry metrics (AHT, SLA, FTR, Quality scores, etc.).
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Data Analyst
4 weeks ago
New Delhi, India Techmantu Digital Full timeTechmantu is a 10+ year-old digital media consultancy specializing in strategy, implementation, and operations in digital marketing and skilling. The Shared Services team plays a critical role in supporting multiple practice areas, including Techmantu Marketing and Techmantu Skilling, by enabling seamless operational workflows and ensuring high-quality...
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Data Analyst
3 weeks ago
New Delhi, India Techmantu Digital Full timeTechmantu is a 10+ year-old digital media consultancy specializing in strategy, implementation, and operations in digital marketing and skilling. The Shared Services team plays a critical role in supporting multiple practice areas, including Techmantu Marketing and Techmantu Skilling, by enabling seamless operational workflows and ensuring high-quality...
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Business Analyst
3 weeks ago
New Delhi, India Data Unveil Full timeAbout UsAt Data Unveil, we are committed to delivering the best for our clients—primarily leading pharmaceutical companies. Leveraging the latest technologies and tools, we aggregate and analyze specialty healthcare data from various trusted partners. Our goal is to provide clear, hassle-free business insights that empower our clients to sharpen their...
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Business Analyst
3 weeks ago
New Delhi, India Data Unveil Full timeAbout UsAtData Unveil , we are committed to delivering the best for our clients—primarily leading pharmaceutical companies. Leveraging the latest technologies and tools, we aggregate and analyze specialty healthcare data from various trusted partners. Our goal is to provide clear, hassle-free business insights that empower our clients to sharpen their...
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Data Analyst
4 weeks ago
New Delhi, India Birlasoft Full timeROLE TITLEClaims Data AnalystUNITClaims Business AnalystROLE SUMMARYSeeking a highly skilled and detail-oriented Senior Claims Data Analyst. Candidates considered for this role must have extensive experience with Guidewire ClaimCenter and ETL tools to ensure seamless data mapping, migration, and reporting. The analyst will also provide insights and solutions...
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Data Analyst
2 weeks ago
New Delhi, India Fin Lad Investments Full timeCompany DescriptionFounded in 2017, Fin Lad Investments was originally created to establish a leading fintech incubator. Between 2017 and 2020, we successfully invested in some of the most innovative companies. At Fin Lad Investments, we capture the value-accreting nature of innovation and entrepreneurship through our ecosystem of different strategies. We...
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Data Analyst
2 weeks ago
new delhi, India Fin Lad Investments Full timeCompany DescriptionFounded in 2017, Fin Lad Investments was originally created to establish a leading fintech incubator. Between 2017 and 2020, we successfully invested in some of the most innovative companies. At Fin Lad Investments, we capture the value-accreting nature of innovation and entrepreneurship through our ecosystem of different strategies. We...
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Data Analyst
7 days ago
New Delhi, India Scry AI Full timePosition: Data AnalystLocation: India (Remote)Employment Type: Full TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Data Analysis, Reporting, or Business Intelligence in Tech or SaaSCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises...
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Data Analyst
2 weeks ago
New Delhi, India Fin Lad Investments Full timeCompany Description Founded in 2017, Fin Lad Investments was originally created to establish a leading fintech incubator. Between 2017 and 2020, we successfully invested in some of the most innovative companies. At Fin Lad Investments, we capture the value-accreting nature of innovation and entrepreneurship through our ecosystem of different strategies. We...
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Data Analyst
2 weeks ago
new delhi, India Fin Lad Investments Full timeCompany DescriptionFounded in 2017, Fin Lad Investments was originally created to establish a leading fintech incubator. Between 2017 and 2020, we successfully invested in some of the most innovative companies. At Fin Lad Investments, we capture the value-accreting nature of innovation and entrepreneurship through our ecosystem of different strategies. We...
