Data Services

4 weeks ago

bangalore, India Mphasis Full time

Data Services Lead Analyst (L4 & L5)

Positions Open: 2 | Location: Bangalore

About the Operations: The healthcare data services operations is involved in managing and producing center and client reporting for the services provided to their customers in US. The reports have to be made compliant with various controls regulatory and organizations controls defined.

Role & Responsibilities:

1. Effectively handle the reports basis inputs allocated and achieve all the contractual SLA’s

2. Ability to understand data and translate this into meaningful business insights, reports and visualizations

3. Capture reporting requirements from various stakeholders, architect the solution/report, understand/analyze the source data and deliver the reports in timely manner

4. Strong expertise in designing intuitive and interactive reports/dashboards using Power BI for data driven decisions.

5. Performance Monitoring, fine-tuning and optimization of reports/dashboards

6. Should have handled complexity around visualization and/or data.

7. Interpret written business requirements and technical specification documents

8. Worked on DAX query

9. Take ownership of issues and work internal and customer functions to resolve them

10. Participate in effective time tracking of activities handled in a day using MI recording tools provided

11. Healthcare Sector domain knowledge

12. Data modelling & Analysis

13. Experience in statistical analysis or Data Science

14. Work with onshore and offshore teams to contribute in high performance of the team

15. Willing to work in shifts and at the office as per the business requirement

16. Take ownership of issues and work internal and customer functions to resolve them

17. Understanding of company policies & procedures

18. Participate in effective time tracking of activities handled in a day using MI recording tools provided

19. Demonstrate highest level of integrity whilst dealing with activities relating to the operations

20. Simplify reporting using VBA interventions

21. Excellent command over SLA reporting – defining data sources, data structures, KPIs

22. Ability to analyze data and provide insights to leadership

23. Proactive identification of issues by building lead indicators and appraising leadership on EWS

Skills required:

 Excellent MS Excel Skills : Advance user + VBA Expertise

 MS Office Suite power user

 Exposure in building dashboards, reports in excel

 Able to compile data from various healthcare (customer) sources

 Excellent interpersonal skills & comprehension skills

 Excellent analytical skill

 Knowledge on insurance area is an add-on

Qualification

 Graduate in any discipline

 Similar work experience of 3-5 years

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