Lead Business Process Analyst

3 weeks ago

Noida, India UKG Full time

This role supports enterprise-wide finance transformation by leading efforts in process analysis, process improvement, and change enablement. The position brings together capabilities in process mapping, project coordination, and stakeholder engagement to drive sustainable outcomes across systems, data, and operations. The individual will work closely with the Finance Initiatives Program Office (FIPO), IT, and global business teams to ensure alignment between business needs and technology solutions.

Key Responsibilities

Business Process Analysis & Transformation

  • Analyze current-state finance and cross-functional processes (e.g., P2P, R2R, O2C, FP&A, Payroll) using structured methodologies such as BPMN or Lean.
  • Facilitate workshops with global stakeholders to capture pain points, assess improvement opportunities, and co-develop future-state designs.
  • Partner with IT to align process requirements with system capabilities.
  • Support documentation of SOPs and controls in alignment with compliance requirements (SOX, internal audit).

Project & Program Coordination

  • Support the planning, execution, and monitoring of finance-led or IT-enabled projects.
  • Maintain integrated project plans, RAID logs, stakeholder matrices, and status reports.
  • Coordinate across business and technology teams to ensure timely delivery and issue resolution.
  • Participate in UAT planning and business readiness assessments.

Change Management

  • Conduct stakeholder impact assessments to identify organizational readiness gaps.
  • Define change interventions (training, stakeholder alignment sessions, feedback loops) in coordination with OCM leads.
  • Serve as a change advocate within finance teams to drive adoption of new tools, processes, and behaviours.
  • Track adoption metrics and contribute to lessons-learned retrospectives.

Experience Requirements

  • 68 years of relevant work experience in business process analysis, process improvement, or transformation roles
  • Demonstrated ability to lead or contribute to cross-functional initiatives involving process design and project coordination
  • Hands-on experience facilitating process mapping workshops, documenting SOPs, and aligning process design with business or technology needs
  • Exposure to project management practices such as planning, status reporting, and RAID tracking in a finance or shared services environment
  • Experience working with globally distributed teams or in a matrixed organizational structure is preferred

Required Skills & Qualifications

Process & Project

  • Experience in end-to-end process mapping and redesign
  • Familiarity with Six Sigma, Lean, or BPMN methodologies
  • Understanding of project lifecycle and ability to manage dependencies, deliverables, and status reporting

Change Management

  • Familiarity with organizational change management principles (e.g., PROSCI/ADKAR/Kotter)
  • Experience leading change readiness assessments, stakeholder mapping, and adoption strategies
  • Ability to translate complex process or system changes into user-relevant impacts

Professional & Technical Tools

  • MS Office, SharePoint, MS Project / Smartsheet / JIRA
  • ERP and financial systems familiarity (MS D365 F&O)

Education & Certifications

  • Bachelors degree required (Business, Finance, or related field)
  • Preferred: MBA, PMP, Lean Six Sigma (GB/BB), PROSCI or equivalent certification

Compliance & Enterprise Fit

  • Ensure all changes adhere to internal controls, SOX, and data privacy regulations (GDPR/CCPA)
  • Support risk mitigation activities aligned with audit and compliance expectations

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