System Engineer

4 days ago

Pune, India ZMTechnologies Full time

  ZM Technologies is looking for a Sr. Technical support engineer with hands-on experience in managing  network and server infrastructure. The role involves troubleshooting complex issues, ensuring  system availability, and supporting ongoing improvements in IT infrastructure.   Key responsibilities include:   ∙ Spearhead proactive monitoring and optimization of network infrastructure to ensure  seamless availability, resilience, and peak operational efficiency   ∙ Diagnose and resolve advanced networking anomalies across LAN, WAN, and WLAN,  while architecting and managing enterprise-grade routers, switches, firewalls, and load  balancers   ∙ Govern high-availability server ecosystems—both physical and virtual (VMware, Hyper- V)—ensuring robustness, scalability, and fault tolerance   ∙ Enforce enterprise security frameworks through rigorous policy implementation, threat  mitigation, and vulnerability management   ∙ Orchestrate system upgrades, security patching, and maintenance cycles with zero- disruption precision   ∙ Architect and maintain comprehensive backup, recovery, and disaster resilience strategies  in alignment with business continuity mandates   ∙ Serve as a senior escalation point, collaborating cross-functionally to resolve critical  incidents and optimize IT service delivery   ∙ Curate and maintain meticulous documentation of infrastructure topologies, standards,  and change logs for audit and continuity   ∙ Mentor junior engineers and L1 teams, fostering a culture of technical excellence and  operational maturity   ∙ Analyze systemic performance data to identify trends, drive efficiencies, and inform  strategic infrastructure enhancements   Requirements:   ∙ Bachelor’s degree in Computer Science, Information Technology, or a related field   ∙ 4-5 years of experience in network/server support in an L2 role   ∙ We are present at domestic as well as international level   Technical skills:   ∙ Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs     ∙ Experience with network devices (Cisco, Juniper) and server platforms (Windows Server,   Linux)   ∙ Knowledge of virtualization (VMware, Hyper-V)   ∙ Familiarity with security tools (firewalls, IDS/IPS)   ∙ Experience with monitoring tools like Wireshark, SolarWinds   Preferred certifications: ∙ CCNA   ∙ CompTIA Network+   ∙ MCSA or equivalent   Soft skills: ∙ Excellent analytical and problem-solving abilities   ∙ Strong communication and interpersonal skills   ∙ Ability to prioritize and manage multiple tasks independently   ∙ Attention to detail and strong organizational habits   ∙ Team-oriented mindset with a proactive approach.  Requirements Requirements:   ∙ Bachelor’s degree in Computer Science, Information Technology, or a related field   ∙ 4-5 years of experience in network/server support in an L2 role   ∙ We are present at domestic as well as international level Benefits Free certificationProvident Fund 

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