Senior Technical Consultant

4 weeks ago


Bengaluru, India Synamedia Full time
Company Overview
At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of transforming how businesses navigate the dynamic digital landscape. Our solutions, backed by three decades of expertise and partnerships with over 200 customers worldwide, touch the lives of millions of people. Our clients include the likes of Disney, Astro, Comcast, Sky, Tata Play among others.
As we embark on this journey to expand our product suite and presence in new domains, we are looking for talents with a passion for technology, innovation, and dynamism. Join us if you want to grow along with us in creating and delivering the most complete, secure, and advanced end-to-end video technology solutions.
About the Job – Senior Technical Consultant
Role Description
The Solutions DevOps team is responsible for the end-to-end installation, verification, deployment and support of next generation digital video systems and IP video solutions. As a Senior Technical Consultant, you will be part of a highly collaborative cross-site team contributing to multiple phases of the systems life cycle from deployment to support. This role has the potential to work across multiple currently deployed video platforms as well as influence systems currently under development. We are looking for a highly motivated self-starter who has a robust appetite for learning, collaborating, and supporting solutions for our customers. Embarking on a journey alongside a widespread team of more than 2,000 employees, you are expected to collaborate with teams from Canadian offices, US locations, and others all over the globe.
Hence, strong communication, documentation, and customer focus are vital to delivering high quality products and forging a path with us. The learning never ends with this role.
Responsibilities
· Working in a highly collaborative environment as part of a 24x7 team. This will include taking part in a 24/7 on call rota where occasional weekend work will be required.
· Providing technical support to the client’s frontline network and operations teams.
· Helping design solutions for Cloud Infrastructure and related ecosystems.
· Assisting in the ongoing deployment and maintenance of our test and production environments.
· Performing troubleshooting and incident handling for customer identified issues.
· Maintain/update service desk tickets with appropriate status for incidents.
· Assisting in performing proactive monitoring of our systems to identify and correct issues before they become major incidents.
· Using industry standard monitoring tools to proactively check system status and raise incidents for investigation.
· Leading support bridges with customers and partners.
· Triaging automated system events and resolve, as necessary.
· Occasional traveling may be required.
Desired Skills and Experiences
· Bachelors or equivalent of Computer Science/Computer Engineering.
· 3 to 5 years of Professional Experience in an Enterprise Environment.
· Ability to learn and adapt to new technologies in a challenging and fast-paced Solution DevOps environment.
· Linux system administration experience is essential.
· Practical experience with Cloud Technologies including AWS and Kubernetes.
· Good knowledge of scripting languages, (Ansible, Terraform, Python, Bash etc), advanced networking concepts (TCP/UDP, DNS, DHCP).
· Understanding of common tools such as ELK, Grafana, Prometheus, Jenkins, Service Now.
· Strong system debugging and troubleshooting skills.
· Experience working in a Software development organization would be an asset.
· Ability to manage day to day tasks with minimal direct supervision.
· Good written and spoken communications skills.
· Strong customer management skills.
Benefits and Perks
Flexible working arrangements
Competitive pay hikes and bonus packages
Skill enhancement and growth opportunities
Equal opportunity employment
Health and wellbeing programmes
Collaborative work with a truly global team
A Culture of Belonging
Synamedia is committed to promoting a diverse, inclusive and equal opportunity community - a place where we can all be ourselves and succeed. Our values connect us, and we love to win together. We work with a bias to action, we innovate and encourage curiosity to grow and evolve, as a team.
In our aim to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of our mental health wellbeing initiatives, our Pride month awareness campaign, our cancer awareness programme and much more.

  • Bengaluru, India ION Full time

    The Role:This is an exciting opportunity to join our dynamic team at ION as a Senior Technical Consultant. As a Senior technical consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members.A Senior technical consultant works with business analysts, clients and team members...


  • Bengaluru, India Careerzgraph Full time

    Job Location : Bengaluru KAShift : Regular shift + on-call support when requiredNotice period : Immediate to 30 days. Maximum 5- Positions ! PS- Note - Mode of work: Hybrid / Remote (In case of remote work,& if we get to see any performance issues, then have to do work from the office)Major Technical skills Required : SuiteScript /JavaScript, HTML/XML,...


  • Bengaluru, India Careerzgraph Full time

    Job Location : Bengaluru KAShift : Regular shift + on-call support when requiredNotice period : Immediate to 30 days. Maximum 5- Positions ! PS- Note - Mode of work: Hybrid / Remote (In case of remote work,& if we get to see any performance issues, then have to do work from the office)Major Technical skills Required : SuiteScript /JavaScript, HTML/XML,...


  • Bengaluru, India ION Full time

    The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients and team members to design and implement product customizations...


  • Bengaluru, India Oracle Full time

    Senior Technical Consultant - OFSAA LLFP and Regulatory ReportingTechnical Consultant experienced in the implementation of OFSAA Suite of solutions. Reporting directly to the Project Manager/Project Technical Lead, the Technical Analyst will work closely with the Technical and Functional subject matter experts from the bank side and other team members on the...


  • Bengaluru, India ION Full time

    The Role:This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior technical consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients and team members to design and implement product...


  • Bengaluru, India ION Full time

    The Role:This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, testing, and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product...


  • Bengaluru, India Plat4mation Full time

    Are you looking for an IT career where you are part of a close team full of driven and enthusiastic Platform-as-a-Service (PaaS) specialists? Want to showcase your technical expertise in jaw dropping ServiceNow implementations? Then the role of Technical Consultant is the perfect one for you!What will you do?As a Senior Technical Consultant, you get to join...


  • Bengaluru, India Plat4mation Full time

    Are you looking for an IT career where you are part of a close team full of driven and enthusiastic Platform-as-a-Service (PaaS) specialists? Want to showcase your technical expertise in jaw dropping ServiceNow implementations? Then the role of Technical Consultant is the perfect one for you!What will you do?As a Senior Technical Consultant, you get to join...


  • Bengaluru, India Plat4mation Full time

    Are you looking for an IT career where you are part of a close team full of driven and enthusiastic Platform-as-a-Service (PaaS) specialists? Want to showcase your technical expertise in jaw dropping ServiceNow implementations? Then the role of Technical Consultant is the perfect one for you! What will you do? As a Senior Technical Consultant, you get to...


  • Bengaluru, India HEPL - A Cavinkare Group Company(Consultant) Full time

    Job Description :- Experience within ION Endur- Development experience in Endur using JVS- Good knowledge of Endur JVS libraries, EOD Process, Simulation Results, Credit & Risk Manager, Settlement and Accounting- Experience in Open Components, APM, TPM, Report Builder and Connex.- Experience in Oracle or Microsoft SQL Server, able to to create and undertsand...


  • Bengaluru, India Computacenter Full time

    Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions.Established as one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we have grown a team with strong expertise across every aspect of the Now Platform. Our...


  • Bengaluru, India SAP Full time

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • Bengaluru, India Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Bengaluru, Karnataka, India Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...


  • Bengaluru, India Sonata Software Full time

    About Sonata Software In today‘s market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...


  • Bengaluru, India Autodesk Full time

    Position OverviewAutodesk Enterprise Customer Success organisation is seeking an experienced Senior Technical Consultant (Full Stack Developer) to design and develop customised and configured solutions for their Enterprise Application (EA) integrations with cloud-based technologies. You will work with the global consulting team to develop custom solutions...


  • Bengaluru, India Autodesk Full time

    Position OverviewAutodesk Enterprise Customer Success organisation is seeking an experienced Senior Technical Consultant (Full Stack Developer) to design and develop customised and configured solutions for their Enterprise Application (EA) integrations with cloud-based technologies. You will work with the global consulting team to develop custom solutions...


  • Bengaluru, India Synamedia Full time

    Company Overview At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission...


  • Bengaluru, India Synamedia Full time

    Company Overview At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission...