Talent Delivery Manager

19 hours ago


Bengaluru, India Randstad Enterprise Full time
Job Title: Talent Delivery Manager

Location:

Bangalore

Experience: 6-9 years in BPO Operations

Role Overview:

Randstad Enterprise is seeking a

Talent Delivery Manager

with extensive experience in

BPO operations . In this role, you will lead a team of

25-30 people

and ensure top-tier talent delivery for our clients. This position requires managing a

rotating shift schedule

every 3 months. Exceptional

communication skills

and a strong background in

BPO environments

are essential.

Requirements:6-10 years of experience

in

BPO operations , focusing on process management.Proven experience managing a

team of 25-30 people .Excellent communication skills

and interpersonal abilities.Must have experience in BPO operations —candidates from BPO backgrounds are required.Ability to work in a night shift.

Key Responsibilities:Oversee daily operations

of a large BPO team.Develop and implement effective

talent delivery strategies .Collaborate with

client stakeholders

to address challenges and drive solutions.Monitor and manage KPIs and SLAs

to ensure performance standards.Foster a culture of

excellence

and continuous improvement within the team.

Apply now

to join a dynamic team and make a significant impact in the world of talent solutions

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