Talent Delivery Manager
19 hours ago
Location:
Bangalore
Experience: 6-9 years in BPO Operations
Role Overview:
Randstad Enterprise is seeking a
Talent Delivery Manager
with extensive experience in
BPO operations . In this role, you will lead a team of
25-30 people
and ensure top-tier talent delivery for our clients. This position requires managing a
rotating shift schedule
every 3 months. Exceptional
communication skills
and a strong background in
BPO environments
are essential.
Requirements:6-10 years of experience
in
BPO operations , focusing on process management.Proven experience managing a
team of 25-30 people .Excellent communication skills
and interpersonal abilities.Must have experience in BPO operations —candidates from BPO backgrounds are required.Ability to work in a night shift.
Key Responsibilities:Oversee daily operations
of a large BPO team.Develop and implement effective
talent delivery strategies .Collaborate with
client stakeholders
to address challenges and drive solutions.Monitor and manage KPIs and SLAs
to ensure performance standards.Foster a culture of
excellence
and continuous improvement within the team.
Apply now
to join a dynamic team and make a significant impact in the world of talent solutions
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