IT Infrastructure

Role Overview The IT Infrastructure & Security Manager will oversee all internal IT systems, networks, and security. This hands-on role focuses on ensuring reliable connectivity, strong security across devices and networks, and standardized IT processes.The manager will also drive documentation, monitoring, and reporting while building a scalable IT setup that can support the company’s growth to 500+ users. Key Responsibilities 1.Infrastructure & Systems Management ● Oversee and maintain all on-prem IT assets — switches, routers, Wi-Fi, servers, and user devices. ● Ensure reliable LAN/WAN setup, VPN, and remote connectivity. ● Manage hardware lifecycle (procurement, tagging, deployment, and disposal). ● Maintain backups and disaster recovery plans. 2. Network Operations ● Monitor and optimize network performance; ensure redundancy and uptime. ● Configure and maintain VLANs, DHCP, DNS, and access control. ● Troubleshoot connectivity issues quickly and implement proactive monitoring. ● Coordinate with ISPs and vendors for service quality and escalations 3. Security & Compliance ● Implement and enforce security policies: endpoint protection, MFA, patching, and access management. ● Monitor network traffic for unusual behavior or potential breaches. ● Conduct vulnerability assessments and coordinate remediation. ● Define and document IT policies (passwords, device usage, BYOD, etc.). ● Ensure compliance readiness for frameworks like ISO 27001 or SOC2 (as future goals). 4. Automation & Process Improvement ● Use PowerShell/Bash scripts to automate recurring admin tasks. ● Introduce basic monitoring dashboards (device health, bandwidth usage, patch status). ● Optimize IT ticket resolution and user support workflow. 5. Team & Vendor Management ● Supervise IT support staff or vendors handling device setup and troubleshooting. ● Manage procurement, renewals, and vendor SLAs. ● Train users on IT hygiene and security best practices What we’re looking for: ● 8–12 years of experience in IT Infrastructure, Network Administration, or Systems Security. ● Strong knowledge of: Network protocols, firewalls, and routing/switching. Windows & macOS environments. Active Directory / Azure AD, M365 / Google Workspace. ● Proven experience managing IT for a 200–500 user organization. ● Good understanding of security tools: EDR, VPN, firewalls, MDM, and backups. Preferred: ● Basic scripting knowledge in PowerShell or Bash for automation. ● Experience with asset management or ITSM tools (Jira, Freshservice, etc.). ● Certifications like CCNA, CompTIA Security+, ITIL, or Microsoft Certified: Systems Admin. Here are answers to some questions you may have Where is your office? Chennai (Perungudi) Work Model Work from Office – because great stories are built in person Do you have an online presence? (we are @AmuraHealth on all social media) For better insights: