After sales service domain consultant

3 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Greetings from TATA Consultancy ServicesExperience: 10 to 15 yearsLocation: Mumbai, Pune, Bangalore, Chennai, Hyderabad, DelhiAfter Sales Service Domain ConsultantJob Description:10-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturingExpertise in Servitization, Field Service Management , scheduling, maintenance, repairs, overhauls, Contracts, Service BOM , , Service Analytics, Depot Repair, Warranty , Service / Aftermarket Parts , IOT and Service System Integration.Consulting and deployment of service / aftermarket management solutions.Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.Contribute and collaborate with team that implements the solution.70-80% Client Interaction and 30-20% Internal asstesSupport solution development with key technologies (Service Max, Zinier, IFS, Service Now, Syncron, Techsee, Care AR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA , SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.Responsibilities:Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation.Identify opportunities through business connects with clients and relationships in TCS ecosystemLead RFP responses and contributeTrack emerging business models and trends for its applicability in manufacturing.Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articlesPrepare assets for practiceExperience in outcome centric modelsMethod to Apply:Share updated CV with below required details at EP number if already registered in i Begin portal/ Registered email id if don’t remember EP number:Full Name:Email ID:Contact number:Total experience:Current Payroll company:Current location:Preferred Job Locations:Notice period( Please specify LWD if serving notice), Immediate joiners are preferred:CTC:Expected CTC:Offers in hand(with salary details):Please specify if any gap in between education and employment:Highest Fulltime education:University/institute name of Highest education:Note:EX-TCS(Fulltime employee) cannot not be eligible for rehire.Candidates with less than 10 years of experience will not be considered.

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