System Administrator Windows Mac
4 weeks ago
ExperienceRequired: 6 9yearsHighlyPreferred : Product Company(SaaS)
Role&Responsibilities:
- Supportthe Information Technology needs of an offshore office in terms ofonboarding resources procurement and offboardingtasks.
- Provide technical support and guidanceto users.
- Record activities solutions and otherresponses to requests for service.
- Performminor repairs to equipment and arrange for other servicingneeds.
- Maintain systems applications securityand network configurations.
- Support and manageintegration with other enterprise software utilized by theorganization.
- Support PC hardware componentsdesktop operating system software and applicationsoftware.
- Prepare project documentation andprocedures.
- Execute upgrades patches newapplications and equipmentimplementation.
- Analysis of hardware andsoftware in a distributed networking environment utilizing acceptednetwork management and monitoring software andsystems.
- Identify and report system issues tovendors. Monitor and test resolution of those issues sent tovendors.
- Monitor antivirus software and updatesand repair computers infected with spyware adware and/orviruses.
- Monitor backup systems and proceduresto ensure data security.
- Assist in maintaininginventory records and documentation forequipment.
- Contribute to Employ IT technicaldocumentation and participate in policy procedure and standardsdevelopment.
- Develop and provide user trainingfor basic hardware and software use.
- Providebackup technical support for network components including routerfirewall and wireless access points.
- Maintainopen communication and a positive working relationship withstaff.
- Perform other technical duties asassigned.
- SystemIntegration: Collaborate with IT and business teamsto design and implement seamless dataflows.
- Ensure data integrity and consistencyacross integrated platforms.
- UserTraining and Documentation: Create and maintaindocumentation for system configurations processes and bestpractices.
- Security andCompliance: Implement and enforce security policiesto safeguard financial and businessdata.
- Ensure compliance with industryregulations and internalpolicies.
- Collaboration: Work closely with crossfunctional teams includingfinance IT and business operations.
- Collaboratewith vendors and external partners to resolve issues and implementenhancements.
IdealCandidateRequirements:
- Bachelors degree in Computer Science Information Systems or a related fieldor equivalent experience.
- 4 years of experiencebeing responsible for systems administration in a SaaS softwarecompany.
- 2 years of relevant cloud SaaS oronpremises system administration experience with Windows and Macdevices.
- 1 years of experience administrating aMicrosoft 365 environment andapplications.
- Previous leadership experiencemanaging team members and a technology infrastructureenvironment.
- Knowledge of Microsoft 365 GSuiteiOS macOS and Windows OS.
- Experience supportingusers laptops and mobile devices who are remotelydistributed.
- Experience in Microsoft Azuretechnologies and products is aplus.
- Familiarity with AWS products is aplus.
- Experience using cloudidentity and access management tools preferably Okta is aplus.
- Experience scripting withPython PowerShell VBScript or Bash is aplus.
- Excellent problemsolving andtroubleshooting skills.
- Strong communicationand interpersonal skills.
- Ability to workindependently and as part of a collaborativeteam.
systemadministration,windows,mac,saas,ios,macos,microsoftazure,aws,python,powershell,vbscript,bash,troubleshooting,leadership,teammanagement,data integrity,network configuration,technicalsupport
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