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Assistant Manager

2 months ago

bangalore, India Cashfree Payments Full time
About us:
Cashfree Payments is India’s leading payments and API banking company.
It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 120+ payment modes - all with a simple integration. Over 3,00,000 businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense reimbursements, loyalty and rewards, and so much more. We enable businesses of all we are building the payments infrastructure of tomorrow, today. We entered the payments industry in 2015 to facilitate Cash-on-Delivery payments for ecommerce businesses. We are also contributing to the pace of digitisation of India by working closely with traditional banks to increase ease and convenience for last-mile customers.
Job Responsibilities:
• Merchant onboarding with KYC verification and compliance checks
• Merchant account activations
• Merchant account changes as per request from the sales team and merchants
• Query resolution for our internal customer i.e., Business Team
• Adhering to operations guidelines while activation and query resolution
• Maintaining TAT as per SLA for the process
Requirements:
4 yrs of relevant experience in Merchant Onboarding, from a B2B fintech background, preferably from online payments.
• Process oriented, proactive and result driven individual.
• Strong interpersonal skills and the ability to understand the merchant’s requirement before the account is activated.
• Be a quick learner with an analytical mind, to understand back end operations and the fintech product