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Application Packager

1 month ago

Hyderabad, India ITC Infotech Full time
Role and ResponsibilitiesStrong background in managing Desktops, Peripherals, Packaging, Deployment & Patching with Security/Windows background.Provide level 3 technical support for all Windows based (Win10/win 11) clients.Understanding of active directory, logon scripts, group policies and & troubleshoot antivirus (windows defender)Experience in Client, network (DNS/DHCP), and Windows server troubleshootingExperience in Monitoring, troubleshooting, Plan and Deployment of applications in Phased manner and proactive recommendations whenever needed in our environment.Build and Engineer Windows client infrastructures and solutions.You will be on weekly support during business hours (=Ombuds as per Colruyt terminology) on as per the team roaster through the year.work close with other technical teams for incident/problem coordination.Experience working on migrations (Win 10 to Win11)

Incident, Problem & Change Management:Troubleshoot various hardware/software/application related incidents, perform root cause analysis & provide permanent solutions and record your actions in the tools.Create solutions and publish them to the Internal Knowledge base.Create/execute changes relevant for all windows-based end points.Software Packaging & Testing:Knowledge of Admin Studio, Install Sheild and strong knowledge of PowerShell and nice to have exposure to APPV, MSIX would be an added advantage.Coordinating with Application & Infra, security owners as liaison & in testing the same.Knowledge and Administration of Microsoft System Center Configuration Manager (SCCM) similar Deployment tools (baseline application packaging OSD, driver management (firmware), patch management)Microsoft SCCM/ MECM (client based), packaging and distribution