Technical Consultant

3 weeks ago


Delhi, India SOFTGIC S.A.S. Full time
Job DescriptionThis is a remote position.Responsibilities:Collaborate with the lead Technical Consultant to design and implement ServiceNow solutions meeting customer requirements.

Design and propose technical solutions based on customer needs.

Develop architectures and technical designs adhering to industry standards.

Efficiently diagnose and resolve technical issues.

Work with the team to identify and address technical challenges during implementation and maintenance.

Create and maintain detailed technical documentation, including user manuals and specifications.

Ensure technical deliverables conform to established documentation standards.

Provide technical training to end-users and team members as necessary.

Requirements

Solid experience as a Technical Consultant in ServiceNow environments.

Strong skills in Discover and CMDB.

Service Mapping experience is a plus.

ServiceNow Certifications.

English proficiency at B2/C1 level.

Espanish native or fully fluent.

Benefits

Recognized as a Great Place to Work.

Opportunities for scaling and growth.

Time off.

Support for formal education and certifications.

Benefits with partner companies.

Referral plan.

Flexible working hours.

RequirementsProficient ServiceNow Discover CMDB Service Mapping

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