Quality Assurance/Transition Quality experience
2 weeks ago
Quality Assuance - Team lead ∙Quality Managers shall ensure that the project team delivers to the expectations of the customer / client
and internal stakeholders (operations, account team). Quality Managers shall also provide goals and
objectives to the quality team, manages escalations / issues, and provide support to the operations team
whenever required.
Key Result Areas
∙Ensure that the team adheres to quality and delivery standards – no escalations from client on the quality of
the deliverables
∙Provide support to the operations whenever required
∙Lead transition of new processes from quality stand point
∙Manage escalations / issues reported
∙Ensure no compliance issues w.r.t accuracy audits and reporting in internal and external compliance audits
∙Sampling target is met for all processes.
Responsibilities
Business / Customer
∙Ensure that the team meets the delivery standards expected by the client w.r.t both the quality and
timeliness of Audits
∙Ensure that the team shall deliver to the customers / clients expectations
∙Ensure On time Audits
∙Ensure reduction in the occurrence of defects per agreed goals
∙Provide expertise in terms of the auditing process, sample sizes, metrics base lining and measurement
system analysis to the clients / customers during new process transition
Project/Process
∙Review staffing, scheduling, scoping, sampling, and calibration and ensures that these activities are
conducted accurately, timely and with adherence to quality standards.
∙Lead / supervise defect reduction initiatives / projects
∙Staff quality leads on quality issues.
∙Work with operations stakeholders to identify any ongoing issues and works towards resolving those.
Publishes dashboards to stakeholders after review.
oStaff quality leads on quality issues and reviews team deliverables on a periodic basis.
∙Lead / supervise continuous process improvement initiatives / projects
People / Team
∙Provide leadership / guidance to the team in meeting their goals and objectives
∙Motivates team members through appropriate rewards and recognition programs.
∙Sets goals and accountabilities to his / her team and reviews them periodically. He / She revise these goals
as appropriate.
∙Identify training needs for direct reports and ensure domain/developmental trainings needs are met
∙Conducts regular one-on-ones with the team members to understand ongoing
∙Conduct performance appraisals for team members
∙Manage attrition through skip level meetings, planning interventions, engagement calendars
∙Deliver communication received from senior management to the team members though town halls, team
meetings
∙Participate in organizational initiatives such as recruitment drives, training programs etc.
Degree of Independence/Supervision required
∙Receives guidance from leadership on broad goals and objectives to be achieved. Executes responsibilities
independently related to self and team (direct/indirect) with periodic review of results and metrics.
Team Management Responsibilities
∙Manage 2 – 4 Quality Leads
Qualification
∙Education: Graduate with relevant experience
a.Should have done basic quality training – Lean, and basic QC tools
b.BB certified preferred
∙Minimum Experience required: Should have 8 -10 years of experience in managing QA (Quality Assurance)
Requirements
Quality transition team lead
-
Quality Assurance/Transition Quality experience
2 months ago
noida, India 2coms Full timeJob Description Quality Assuance - Team lead...
-
Quality Assurance/Transition Quality experience
2 months ago
Noida, India 2coms Full timeJob DescriptionQuality Assuance - Team...
-
Quality Assurance/Transition Quality experience
2 weeks ago
Noida, India 2coms Full timeJob DescriptionQuality Assuance - Team...
-
Quality Assurance/Transition Quality experience
2 months ago
noida, India 2coms Full timeQuality Assuance - Team lead...
-
Quality Assurance/Transition Quality experience
2 months ago
Noida, India 2coms Full timeQuality Assuance - Team...
-
Quality Assurance/Transition Quality experience
2 weeks ago
Noida, India 2coms Full timeQuality Assuance - Team...
-
Quality Assurance Engineer
2 hours ago
Noida, India Study Group Full timeContract Type: Full Time, Permanent Location: Noida JOB OVERVIEW As a Quality Assurance Engineer, you will serve as a catalyst for change, partnering with Developers, Architects, and other stakeholders to positively influence the company’s quality assurance culture. You will set benchmarks for innovation, leadership, and autonomy. This role...
-
Quality Assurance Tester
3 weeks ago
Noida, India WartinLabs Full timeCompany DescriptionWartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Quality Assurance Tester
3 weeks ago
noida, India WartinLabs Full timeCompany Description WartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Quality Assurance Tester
2 weeks ago
noida, India WartinLabs Full timeCompany Description WartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Quality Assurance Tester
3 weeks ago
Noida, India WartinLabs Full timeCompany DescriptionWartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Quality Assurance Tester
3 weeks ago
Noida, India WartinLabs Full timeCompany DescriptionWartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Quality Assurance Tester
3 weeks ago
Noida, India WartinLabs Full timeCompany DescriptionWartinLabs is a software development and marketing company based in Noida, India. We specialize in building solutions across various platforms, including mobile apps, websites, and digital marketing. Our goal is to empower our clients by handling the technological aspects of their businesses, allowing them to focus on their core...
-
Senior Quality Assurance
2 months ago
Noida, India Nityo Infotech Full timeQuality Assurance , Assurance , Description , India , Job , Level , Location , PAN , Quality Assurance Experience Required 3 - 7 Years Industry Type IT Employment Type Permanent Location India
-
Senior Quality Assurance
2 weeks ago
Noida, India Nityo Infotech Full timeQuality Assurance , Assurance , Description , India , Job , Level , Location , PAN , Quality Assurance Experience Required 3 - 7 Years Industry Type IT Employment Type Permanent Location India
-
Apprentice - Quality Assurance
1 month ago
Noida, India Innovaccer Full time**Your Role**: As an Apprentice - Quality Assurance at Innovaccer, you will play a key role in ensuring the quality and reliability of our products. You will work closely with our development and product teams to perform testing, identify bugs, and help deliver high-quality software solutions to our clients. **A Day in the Life**: - Collaborate with...
-
Senior Quality Assurance
2 months ago
noida, India Nityo Infotech Full timeQuality Assurance , Assurance , Description , India , Job , Level , Location , PAN , Quality Assurance Experience Required 3 - 7 Years Industry Type IT Employment Type Permanent Location India
-
Senior Quality Assurance
2 weeks ago
noida, India Nityo Infotech Full timeQuality Assurance , Assurance , Description , India , Job , Level , Location , PAN , Quality Assurance Experience Required 3 - 7 Years Industry Type IT Employment Type Permanent Location India
-
Quality Assurance
1 week ago
Noida, India Konexions Back Office Services Pvt Ltd Full timeJoin our company Konexions. We're seeking ambitious and energetic individuals who are Graduated to join us as Quality Assurance (QA). *Responsibilities:* - Provide constructive feedback to agents, highlighting areas of improvement and recognizing excellent performance. - Collaborate with training teams to address specific skill gaps and contribute to...
-
Director - IT Transition
3 weeks ago
Noida, India Futurea4 Full timeJob Description:We are seeking an experienced IT Transition Director to lead and manage the seamless transition of IT services, systems, and infrastructure. The ideal candidate will have a robust background in IT management, transition planning, and execution. They will be responsible for ensuring that all aspects of the IT transition process are conducted...