Operations Head
2 months ago
Operations Head - Diagnostic Operations
About the Company:
Strand is a 24-year-old spin-off from the Indian Institute of Science. We are a cutting-edge Genomics company with a global customer base. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data pipelines, and visualizations to handle large amounts of sequence data. We are committed to transforming complex data into actionable insights, contributing to groundbreaking research and innovative solutions in the field of genomics. We anticipate that in the next few years, hundreds of millions of individuals will have their DNA sequenced, and invite you to join us in this transformative journey.
About the Position:
The Operations Head - Diagnostic Operations position based in India involves oversight and technical troubleshooting across multiple teams (laboratory, bioinformatics, clinical reporting, application science, and customer support) to ensure timely execution and customer delight.
Key Accountabilities:
● Planning resources for volume growth.
● Coordinating between the various teams to ensure timely report delivery.
● Troubleshooting various exceptions and planning for contingencies.
● Instituting process improvements.
Qualifications & Skills Required:
● At least 6 years of experience in operational management in high volume, fast turnaround settings.
● A strong analytical background, preferably an engineering undergraduate degree.
● Ability to troubleshoot and problem solve with attention to detail.
● Ability to interact smoothly with multiple teams, customers, and other stakeholders.
What Strand Life Sciences offers:
● An innovative and open culture in a truly multicultural environment.
● An opportunity to make a fundamental impact on human health.
● Vibrant multidisciplinary scientific interaction and learning opportunity.
● A collaborative and solution-oriented environment where you can make a difference.
● A competitive salary and generous benefits.
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