Guest Relations Executive

3 days ago


chennai, India Malabar Gold & Diamonds Full time





Position Title:

Executive Guest Relations


Employee Name:


Designation:

Executive Guest Relations


Department:


Location:



Reports to:


Reported into by:Actively support in improving the customer experience within the store through an in-depth understanding of the business and customers to facilitate sustained growth of the business.


Primary Responsibilities


Sales Performance

Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs and manage customer experience.

Calculate and share the estimates to the customer upon making the sale, provide discount within ones limits and obtain approval from store leadership for further discounts in order to improve customer service.

Check and maintain attendance & movement register in the store.

Customer Experience

Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section

Help customers during the jewellery trials to enhance the customer experience within the store.

Execute customer experience guidelines set by the retail leadership to provide a uniform


Guest Relation Executive ( Female) Graduation/ Plus Two/ Diploma (Hospitality / Technical) with professional acumen, pleasant behaviour, expertise in customer relations & excellent communication skills. Age between 21-30.



Business Unit





Grade


Level



  • Chennai, India Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...


  • Chennai, Tamil Nadu, India Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...


  • Chennai, India Novotel Chennai Sipcot Full time

    Company Description - Accor_ is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries. - An opportunity to be with world’s preferred hospitality company. - Captivating and rewarding experience working along side passionate professionals Range of exclusive Heartist...


  • Chennai, Tamil Nadu, India Novotel Chennai Sipcot Full time

    Company Description Accor_ is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries. An opportunity to be with world's preferred hospitality company. Captivating and rewarding experience working along side passionate professionalsRange of exclusive Heartist BenefitsJob...


  • Chennai, India Staffocux Total Solution Services Pvt Ltd Full time

    Looking for Guest relation Executive for Leading automobile dealership in OMR - Should have good computer knowledge - Should be good in guest handling - having automobile knowledge in added advantage. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Life insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly...


  • Chennai, India Malabar Gold & Diamonds Full time

    Position Title:ExecutiveGuest RelationsEmployee Name:Designation:ExecutiveGuest RelationsDepartment:Location:Reports to:Reported into by:Actively support in improving the customer experience within the store through an in-depth understanding of the business and customers to facilitate sustained growth of the business.Primary ResponsibilitiesSales...


  • chennai, India JLL Full time

    Guest Relation Executive Work Dynamics What this job involves To be responsible for guest’s first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service...


  • Chennai, India JLL Full time

    Guest Relation Executive Work Dynamics What this job involves To be responsible for guest’s first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level...


  • chennai, India Marriott International Full time

    POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...


  • Chennai, India Marriott International Full time

    POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...


  • Chennai, India Marriott International Full time

    POSITION SUMMARY Assist staff with expediting problem payments (., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or...


  • chennai, India Marriott International Full time

    POSITION SUMMARY Assist staff with expediting problem payments (., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or...


  • chennai, India Marriott International Full time

    POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...


  • Chennai, India Athulya Assisted living Full time

    If you are someone who aspires to care for others and have love towards seniors to bring about a difference in their lives, you are at the right place to make a career. Athulya Assisted living is a place providing premium care, pleasant environment and a peaceful quality of life for elders. We require people who gel with our motto and strive towards...


  • Chennai, India Marriott Full time

    Job Number 24113091 Job Category Rooms & Guest Services Operations Location Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have...


  • Egmore, Chennai, Tamil Nadu, India Home Tech Services pvt ltd Full time

    Job Description: As our Guest relation executive, you’ll be the friendly face, providing exceptional support to all our guests who are both adults and kids alike! Contact person: - Mr Suganthan, 9363560345 Call only on office hours [10am to 6pm] Your responsibilities will include: Assisting guests during the Experience Providing information about our...


  • Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Guest Relation Executive **Job Description Summary** Handling customer queries and concern, Preparing MIS report to presented to the management. Regular goggle review and coordinate with respective department for closure Handling customer queries and concern, Preparing MIS report to presented to the management. Regular goggle review and...


  • Karapakkam, Chennai, Tamil Nadu, India Apollo Hospitals Full time

    Guest Relation Executive from a reputed hospital. Pay: ₹8,086.00 - ₹33,794.45 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (required) Work Location: In person


  • Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. Guest Relation Executive Work Dynamics What this job involves To be responsible for guest’s first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of...


  • Karapakkam, Chennai, Tamil Nadu, India Apollo Hospitals Full time

    Guest Relation Executive from a reputed hospital. **Salary**: ₹8,086.00 - ₹33,794.45 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9003767546