Center Head

2 weeks ago

Kochi, India Unacademy Full time
Unacademy
Headquartered in Bengaluru, Unacademy is Indiaʼs largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.
Job Title: Centre Head
Location : Kochi, Coimbatore and Pondicherry
Job Description :
We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.
Key Responsibilities :
Leadership & Team Management : Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.
Operational Oversight : Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery.
Strategic Planning & Growth : Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development.
Client & Stakeholder Relations : Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement.
Financial Management : Oversee the centre’s budget, ensuring cost-effective operations, financial performance, and resource allocation.
Quality Assurance : Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed.
Compliance & Risk Management : Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.

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