Parent Relation Officer

4 weeks ago


Bharuch, India EducoHire Full time

Job Description Parent Relation Officer (PRO) needed in an Upcoming CBSE school in Bharuch, Gujarat. Note - Immediate joining needed.  Key Responsibilities Fields incoming enquiries from prospective families, collect and capture their data into the student management system effectively and accurately Build effective, supportive and professional relationships with families to promote School’s Amazing Learning and support prospective families in identifying their school choice options Ensure all incoming enquiries from prospective families are attended promptly, effectively and professionally according to protocols and best practices Engage positively with prospective families while providing accurate and relevant information and guidance that will convert to appointments and ultimately enrolment in respective school of choice Effectively managing workloads in a fast-paced environment Effectively work as a team to plan, coordinate and execute effective inbound and outbound campaign that promotes high conversion rate Proactively provide feedback to ensure effective communication strategies, positive customer experience, and higher conversion   Abilities and Skills Knowledge and understanding of primary and secondary school environment and admissions process, is an added advantage Ability to understand, apply and use a variety of software applications, including sound knowledge of standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools. Ability to manage social media is an added advantage Experience in an urban school with students of various racial, ethnic and socioeconomic backgrounds, preferred Effective analytical, critical thinking, writing and verbal communication skills Required Qualifications Bachelor’s degree from an accredited college or university Minimum 2-3 years’ experience in sales and/or customer service environment Strong proficiency in English and Marathi(Written & Spoken) Local candidates needed. Only shortlisted candidates will be contacted. Background verification will be conducted for selected candidate.  Requirements PRO



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