Assistant Manager – Merch Hierarchy management, Analytics

1 month ago

bangalore, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. 
 
Welcome to the relentless pursuit of better.

Inviting applications for the role of Assistant Manager – Merch Hierarchy management, Analytics (Retail)
The Merchandise Hierarchy Maintenance Manager is responsible for overseeing the organization and management of the merchandise hierarchy within retail. This role involves defining, updating, and optimizing the structure of product categories and subcategories to support merchandising strategies. Organizing and managing product categories, ensuring alignment with brand strategies and customer demands.
The ideal candidate will have a strong understanding of retail operations and data management principles. 

Responsibilities:
• Define and maintain the merchandise hierarchy, including main categories, subcategories, and product attributes, to align with business objectives and customer preferences.
• Regularly review and update the merchandise hierarchy to reflect changes in product offerings, market trends, and customer behavior.
• Assign relevant attributes to each product within the hierarchy, such as brand, size, color, and price, to optimize search and navigation.
• Ensure data integrity and consistency within the merchandise hierarchy, maintaining accurate product information, pricing, and availability across all systems and platforms.
• Be responsible for maintaining the SLA of each period and the delivery performance
• Maintain Product master data as per business input and SOP
• Understanding of commercial structures and Category/Product Hierarchies
• Highlight and take appropriate help from the Lead on SOP deviations or issues
• Raise incident tickets to the relevant helpdesks when there is an issue
• Participate in idea generation and improvement activities
• Comprehend, explain, and enforce master data creation and change processes.
• Good knowledge of governing policies around Product data as per the area of work
• Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

Qualifications we seek in you
Minimum Qualifications
• Bachelor's degree in business, marketing, or a related field.
Preferred Qualifications/ Skills 
• Proven experience in merchandise hierarchy management or category management
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent organizational skills with attention to detail and the ability to manage multiple projects simultaneously.
• Effective communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders at all levels of the organization.
• Experience with data analysis tools and reporting platforms
• Creative thinking and problem-solving abilities 
• Ability to adapt to a fast-paced, dynamic environment and thrive in a deadline-driven atmosphere.

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