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Wyzard | Pre-Sales- Solution Engineer | gurugram
2 months ago
Roles & responsibilities :
- Customer Engagement – Build relationships with customers, understand their needs, and offer tailored product recommendations.
- Sales Support – Collaborate with the sales team to present proposals, deliver demonstrations, conduct training, and support the conversion process.
- Solution Development – Gather client requirements, develop solutions, and customize offerings to align with customer objectives.
- Sales Strategy – Strategically position the business against competitors, plan effective sales tactics, and develop marketing concepts.
- Sales Process Management – Oversee the bid process and ensure a smooth handover to the delivery team.
- Cross-Functional Collaboration – Work across teams to set and manage customer expectations, ensuring all deliverables are met.
- Product Expertise – Demonstrate in-depth knowledge of your product category and maintain an understanding of the competitive landscape.
- Analytical and Data-Driven Decision Making – Use data insights to inform sales approaches, optimize solution development, and measure product ROI.
- Communication and Negotiation – Exhibit strong communication and negotiation skills to manage stakeholder expectations and close deals effectively.
- Adaptability and Innovation – Stay adaptable and proactive in solution presentations, using creativity to align with fast-paced changes in the SaaS landscape.
Key Responsibilities :
- Client Discovery – Conduct in-depth needs assessments to understand client business challenges and tailor solutions to meet these needs.
- Lead Generation – Identify potential clients and cultivate leads.
- Client Engagement – Schedule and lead sales appointments with clients.
- Record-Keeping Optimization – Manage client records and optimize the process for efficient information retrieval.
- Product Demonstrations – Develop and deliver impactful product demonstrations and presentations that address specific client needs.
- Client Relationship Building – Foster strong relationships with clients to establish trust and long-term partnerships.
- Sales Process Management – Monitor the competitive landscape and follow market developments to refine strategies and maintain relevance.
- Solution Engineering – Collaborate with sales and technical teams to ensure seamless solution delivery and smooth project handoffs.
- Product Feedback and Enhancement – Contribute to new product features and improvements based on client feedback and market demand.
- Training and Support – Provide ongoing training and support to clients to maximize product adoption and success.
Qualifications and Skills :
- Education : Bachelor’s degree in Engineering or a related field.
- Experience : Minimum of 4 years as a solution expert in B2B SaaS.
- Languages : Excellent verbal and written communication skills in both Hindi and English.
- Product and Industry Knowledge : Passion for and understanding of SaaS tools and solutions in the B2B SaaS Product & Tech Domain.
- Technical Tools :
- Security : Splunk, Kali Linux, Wireshark, Tenable Nessus, Metasploit Framework
- Data : SQL (MySQL, PostgreSQL), Apache Hadoop, Apache Spark, Tableau, Power BI
- Monitoring : Grafana, Prometheus, Nagios, ELK Stack (Elasticsearch, Logstash, Kibana), New Relic
- Cloud : AWS (Amazon Web Services), Microsoft Azure, Google Cloud Platform (GCP), Docker, Kubernetes