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Customer Service Executive
3 months ago
Role:Customer service executive
- Good communication skills
- Language: English and Hindi
Teleperformance is hiring.
- We have openings for Customer support Executive
- Should be a Graduate
- Should have good communication.
- Should speak English, Hindi.
- Fresher OR experience in Voice process.
Answering client correspondences through email, social media, and by phone.
- Possessing excellent product knowledge to enhance customer support.
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
- Handling customer concerns and complaints in a timely manner.
- Keeping a proper record of the customers.
- Providing the best possible solution to the queries of the customers.
Desired Candidate Profile:
- Candidate must have good command on written and spoken English.
- Proficient in Microsoft Office Suite.
- Strong phone contact handling skills and active listening.
- Proven customer support experience or experience as a Client Service Representative
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