Enparadgim - Facilitator Manager

7 days ago


mumbai, India Nexthire Full time

Role - Facilitator Manager

Experience - 3+ Years

Location - Mumbai, Bangalore

Website -  


About enParadigm:

enParadigm is one of the world's leading enterprise SaaS gamification technology companies. We are recognized among the fastest growing tech companies as part of the Deloitte Tech Fast 500 APAC program and have won multiple global accolades for our technology platforms in the gamification space. Our proprietary platform helps organizations across industries map different roles in their organization and the skills required for success in the roles. Our proprietary recommendation engines help create hyper-personalized and immersive AI based skill-building experiences for improving role-fit and performance. We work with over 500 global corporations such as Google, Amazon, P&G, Daimler, Asian Paints, Infosys, Societe Generale etc., to help drive growth and performance. We are funded by SALT Partners and Cornerstone Venture Partners and looking to grow exponentially on the path to $100 million ARR in the next few years.

Role Responsibilities:

● Identifying and onboarding Facilitators for India and International markets

● Arranging TTT and Teachbacks for the Facilitator

● Facilitator Quality Management

● Facilitator Cost Management

● Facilitator engagement

● Facilitator certification and upskilling across various platforms

● Collaborate closely with customers and internal stakeholders to ensure project deliverables are on time, within budget, and meet quality standards.

● Identify the right set of subject matter experts/ facilitators to deliver different project modules across the project lifecycle and ensure logistics are taken into account (Date Freezing, Travel, Accommodation etc)

● Identify project risks, develop mitigation strategies, and proactively manage issues as they arise.

● Ensure all stakeholders (Internal & External) are aligned on project timelines, deliverables, logistics, quality expectations are met.

● Ensure project and workshop feedback is collected, collated and published for each  module delivered

● Communicate project status, risks, and issues to stakeholders and senior management.


Candidate requirement:

● Education: MBA

● Experience: Minimum of 3 years of experience in Facilitator management / Customer facing project management role

● Candidates should collaborate with other teams within the company, such as sales, marketing, and product development, to ensure that the customers' needs are being met.


● Skill Set:

● Excellent communication, interpersonal, stakeholder management and leadership skills.

● Familiar with G suite, MS Office, Monday.com, Zoom etc.

● Strong organizational and time management skills.

● Ability to structure and manage multiple projects simultaneously in the face of ambiguity.

● Strong problem-solving, analytical and presentation skills



  • Mumbai, India Nexthire Full time

    Role - Facilitator ManagerExperience - 3+ YearsLocation - Mumbai, BangaloreWebsite - enParadigm:enParadigm is one of the world's leading enterprise SaaS gamification technology companies. We are recognized among the fastest growing tech companies as part of the Deloitte Tech Fast 500 APAC program and have won multiple global accolades for our technology...


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