International Technical Support Process

3 weeks ago


Gurugram, India CORPAVENUE Full time

Job Overview:
We are hiring Customer Success Associates for a technical support process to deliver a seamless support experience. Candidates must have prior international process experience and technical support (troubleshooting) exposure. Strong communication skills and the ability to work in a fast-paced, rotational shift environment are essential.

Key Responsibilities:

  • Handle customer queries over chat and voice in a professional manner
  • Provide prompt and effective solutions, especially technical troubleshooting
  • Maintain a customer-first attitude while achieving performance targets
  • Ensure accurate documentation of all customer interactions
  • Collaborate with internal teams when needed to resolve complex issues

Eligibility Criteria:

  • Minimum 6 months of international voice/chat process experience is mandatory
  • Technical support/troubleshooting experience is essential
  • Excellent verbal fluency and written communication in English
  • Comfortable with rotational shifts and weekly offs

Job Type: Full-time

Pay: ₹25, ₹32,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • International Technical Support (troubleshooting): 1 year (Required)

Language:

  • fluent English (Required)

Work Location: In person



  • Gurugram, India Upskill Academy Full time

    Job description: Requirements: Education: Graduate/Undergraduate Experience: Minimum 6 months of international process and technical support (troubleshooting) experience Skills: Excellent communication in English Strong problem-solving and technical skills Assessment: Versant Job Details: Shift: Rotational Working Days: 5 days/week (rotational weekly offs)...


  • Gurugram, India RentGet Full time

    Company Description RentGet is an app designed as a single-point solution for all your renting needs. It allows users to manage their tenant profiles, take rent payments, store data securely on Google Drive for easy recovery, export data to Excel, and generate and send rent receipts to tenants. Role Description This is a full-time remote role for a Technical...


  • Gurugram, India K. S. D. Placement Consultancy Full time

    Roles and Responsibilities Provide technical support to customers through phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products. Profile - Blended process (chat+voice) Work mode - work from office Position - customer support executive Qualification - graduated Skills - good communication skills Experience -...


  • Delhi, Gurugram, NCR, Noida, India KVC CONSULTANTS LTD Full time ₹ 1,92,000 - ₹ 3,84,000 per year

    Greetings from KVC Consultants Ltd.We are hiring for a leading Multinational Company (MNC) in Gurugram.Position: Technical Support International Process Location: Udyog Vihar, GurugramWork Mode: OnsiteWorking Days: 5 days working (Rotational offs)Roles & Responsibilities:Handle inbound voice calls for international customers.Deliver accurate solutions and...

  • Process Coordinator

    3 weeks ago


    Gurugram, India E Process Solutions Full time

    Roles and Responsibilities: · Directly support to VP – Digital Process (including phones, calculating monthly budgets, administrative duties, etc.) · Answer phones with professionalism and ability to screen call information for efficient handling. · Coordinate and organize inter and intra department team meetings, including preparation of the agenda,...


  • Gurugram, India Upskill Academy Full time

    Technical Customer Support (TROUBLESHOOTING ) Requirements: Education: Graduate Experience: Minimum 6 months of international process and technical support (troubleshooting) experience Skills: Excellent communication in English Strong problem-solving and technical skills Assessment: Versant Job Details: Shift: Rotational Working Days: 5 days/week...


  • Gurugram, New Delhi, Noida, India Axis Placement Consulting Full time ₹ 37,500 per year

    Voice (International Process)Salary: Up to 37,000 + Incentives + Cab Facility Graduate or Postgraduate Minimum 18 months of Technical Support (Voice Process) experience is mandatoryStrong English communication skills contact HR Rahul


  • Gurugram, India 10xgrowthaccelerator Full time

    Requirements: Education: Graduate Experience: Minimum 6 months of international process and technical support (troubleshooting) experience Skills: Excellent communication in English Strong problem-solving and technical skills Assessment: Versant Job Details: Shift: Rotational Working Days: 5 days/week (rotational weekly offs) Perks: Both-side cab Hiring...


  • Gurugram, India Infiniserve IT Solutions Inc. Full time

    Job Title: Customer Support Executive Location: Gurgaon Department: Customer Service Job Type: Full-time Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time...


  • Gurugram, India FIS Full time

    BPO International Voice Hiring Support Process 24/7 Rotational Shift Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...