Service Collection Head
2 weeks ago
Function: Customer Experience
Reporting To: Business Head
Job Level: Service Head
Purpose of the Job
Role is for circle lead for CE- Airtel business and the candidate would be Managing circle B2B Growth through customer Engagement and Experience.
Key Deliverables
• To Ensure 100% service level adherence to business processes
• To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
• Managing Fault Rate and SLA
• To increase Collection Efficiency : 0-60 days (data and Voice)
• Bad Debts Reduction
• IR Delivery vs. Target
• Drive virtualization through PFH, Self-care and Paperless bill media.
Additional Responsibilities:-
PAN Indian Collection Governance for Emerging and ISP segment
Dunning compliance
Reconciliation and Dispute closure
Audit and Tax compliance
Drive early bucket collection
Customer credit check
Payment posting process /Audit
Skills Required
Experience in Project Management + Collections
Partner Management
Team Management
Knowledge of TDS/GST
Account reconciliation
Data Product Billing and accounting
Educational Qualifications
• Full Time graduate, preferably MBA/ PGDM - Finance (Mandatory) or CA / CA inter will do
Work Experience
15+ Years of experience in telecom(Preferred)
-
Head of Production Planning
2 weeks ago
india Head Hunter India Full timeReporting to the Plant Director the Head of PPC will be accountable to deliver inventory levels that support manufacturing volumes. In this role you will be responsible for directing, developing, and managing the production planning and scheduling, inventory management, materials planning, warehousing & logistics related to operations all across the Plants...
-
Cluster Director of Operations
6 days ago
india Italian Hospitality Collection Full timeJob Description We are recruiting for a Cluster Director of Operations for Chia Laguna Resort, which is composed of three hotels:Conrad Chia Laguna Sardinia, Baia di Chia Resort Sardinia Curio Collection by Hilton and the 240 room Hotel Village. Conrad, is one of three luxury brands within Hilton, catering towards the Smart Luxury mindset, and offering...
-
Collections-collections Officer-sli
1 month ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_1943_100098) **Office Location**: KHARAGPUR - WEST BENGAL, KHARAGPUR - WEST BENGAL **Position description**: Sr Collection...
-
Sales&Marketing Stage
2 weeks ago
india Italian Hospitality Collection Full timeJob Description Italian Hospitality Collection S.p.A Italian Hospitality Collection S.p.A. is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian...
-
Collections-collection Officer-two Wheeler
1 month ago
India HDFC Bank Full timeDepartment- Collections-TW- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Officer-Two Wheeler (210_1963_100136) **Office Location**: THIRUVALLA, THIRUVALLA **Position description**: Sr Collection...
-
Collections-collections Officer-sli
1 month ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_2386_100098) **Office Location**: Parwanoo, Parwanoo **Position description**: Sr Collection Officer-Unsecured **Primary...
-
Collections-collections Officer-sli
1 month ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_1498_100098) **Office Location**: Lawngtlai, Lawngtlai **Position description**: Sr Collection Officer-Unsecured **Primary...
-
Collections-collections Officer-sli
4 weeks ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 08, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_1240_100098) **Office Location**: Kanker, Kanker **Position description**: Sr Collection Officer-Unsecured **Primary...
-
Collections-collections Officer-sli
4 weeks ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_1124_100098) **Office Location**: Jalpaiguri, Jalpaiguri **Position description**: Sr Collection Officer-Unsecured **Primary...
-
Collections-collections Officer-sli
4 weeks ago
India HDFC Bank Full timeDepartment- Collections-SLI- Job posted on- Feb 02, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collections Officer-SLI (221_1778_100098) **Office Location**: Rajpipla, Rajpipla **Position description**: Sr Collection Officer-Unsecured **Primary...
-
Head of Global Shared Services
2 months ago
india ProV Full timeDescription We are looking for an experienced Head of Global Shared Services (GSS) to drive and steer the build and development of our internal Global Shared Services globally in our company. You will be the one to devise the company’s Service and Shared Services Strategy and ensure that all systems, processes necessary to support its operations...
-
Head of Customer Service
3 days ago
india Rieco Industries Limited Full timeEducation: Bachelor of Engineering/Technology - BE/BTech - Mech Experience: 20 to 25 years About The Role: The Customer Service Head role requires to manage a team of service professionals who will be responsible for commissioning a system at customer site. Post commissioning, they will also resolve any customer complaints which may arise. Roles and...
-
Head Organizational Development
3 days ago
india Edgesetter Consulting Service LLP Full timeWe have a new requirement for Head - Organization Development position which is a CoE position based in Pune, Corporate office, the brief details of which are listed below for your reference: Position Name – Head - Organization Development. Level – Top Management Cadre. Experience Range – 20+ years in HR with 5+ years in similar role in CoE...
-
Head of Cloud Service Design
3 weeks ago
india VE3 Full timeJob Description Title: Head of Cloud Service DesignAbout the Company: VE3 is dedicated to building transformative solutions that significantly impact client operations. Our services span from initial strategy to ongoing enhancements, ensuring optimal performance and investment return.About the Role: The Head of Cloud Service Design will lead the development...
-
Collections Specialist
4 weeks ago
india Roessel Joy Full timeJob Description A manufacturing company is seeking to hire a Collections Specialist. This role will involve mostly email outreach and utilizing the company's collections portal. The ideal candidate has an associate's degree in business, accounting, or finance, has prior experience working in the collection's function, and has a background working with...
-
Director of Facilities
2 months ago
india head-huntress.com Full timeJob Description Head-huntress.com has a Direct Hire opportunity for a Director of Facilities with a reputable Client in the Restaurant and Food industry. This position is full time, on-site in Smithfield, RI. There is no relocation assistance for this position.Position: Director of FacilitiesJoin our esteemed Client, a leader in the Restaurant and Food...
-
Collection Officer
1 month ago
India Seeds Fincap Full time**Job details**: Job type - NewSeniority level - ExecutiveJob function - CollectionProject Preferred location - Work from officeCity - Common**Job description**: Job description **Job Description - Collection Officer** We are looking for collection officers for different location in 5 States (UP, RAJ, HR, UK, Bihar) **Roles and Responsibilities**: Ø...
-
Credit&collections Advisor
3 days ago
India Vodafone Full time**Description**: - The Credit and Collections Advisor is responsible for providing customer accounting, internal and external collection, high usage control and credit check advice and administration services offering advice based on the creditworthiness of prospective and existing customers in line with the credit and collections policies and procedures....
-
Delivery Head
4 weeks ago
india Reliance Resourcing Ltd Full timeJob Description Job Title: Delivery Head - Banking and Financial Vertical Location: San Francisco, California, United StatesCompany Overview:Our client, a prominent player in the IT solutions industry, seeks a qualified Delivery Head to join their dynamic team. Renowned for their global reach and commitment to delivering innovative solutions, our client...
-
Collection Agent
2 weeks ago
india Deloitte - Recruitment Full timeJob Description This is a remote position. Collection Agents Start Date: 3rd June 2024*End Date: 31st January 2025Day Rate: £150 (Umbrella Only)Location: RemoteWorking Hours : Full Time. Monday to Friday: between 8am to 8pm, Saturday: 9am to 5pmTypical shift pattern includes 1 Saturday in 3 and 2 late shifts per week. Role Overview: At...