Senior Network Manager

2 months ago

bangalore, India Synamedia Full time

Role Description 

We are seeking a highly skilled Network Manager to join our dynamic team. The ideal candidate will have extensive experience in network management, with a strong focus on people management, agile framework implementation, expertise in Cisco switches and Fortinet firewalls, deep understanding of Service Level Agreements (SLAs), proficiency in automation technologies, and a commitment to standardization. 

Responsibilities 

Lead and mentor a team of network engineers, providing guidance and support in designing, deploying, and supporting complex networking environments. 

Oversee the management of firewalls, LAN networks, and Load-balancers, ensuring adherence to best practices and security protocols. 

Manage site-to-site VPNs and remote-access VPNs to ensure secure connectivity for remote users and branch offices. 

Oversee authentication and logging services, implementing robust security measures to safeguard network resources. 

Manage monitoring systems to proactively identify and resolve network issues, minimizing downtime and optimizing performance. 

Participate in a 24/7 rotation for P1 incidents, providing timely resolution and escalation of critical network issues. 

Collaborate with cross-functional teams to integrate network solutions into agile development processes. 

Drive standardization efforts across network infrastructure, ensuring consistency in configurations, procedures, and documentation. 

Implement automation tools and technologies to streamline network operations, reduce manual effort, and improve efficiency. 

Establish and maintain SLAs for network services, defining clear performance metrics and ensuring compliance with contractual agreements. 

Evaluate emerging technologies and recommend enhancements to improve network efficiency and effectiveness. 

Develop and maintain documentation, including network diagrams, policies, procedures, and automation scripts. 

Requirements 

Bachelor’s degree in computer science, Information Technology, or related field. 

10-12 years of experience in network management, with expertise in designing, deploying, and supporting complex networking environments. 

Proven experience in people management, including team leadership, coaching, and performance management. 

Strong understanding of agile frameworks and methodologies, with experience implementing agile practices in a network management environment. 

Deep knowledge of SLAs and experience in establishing and managing service level commitments. 

Proficiency in automation technologies such as Ansible, Puppet, or Chef. 

Experience managing Cisco switches, Fortinet firewalls, firewalls, LAN networks, Load-balancers, VPNs, authentication, logging services, and monitoring systems. 

Commitment to standardization and experience driving standardization efforts across network infrastructure. 

In-depth knowledge of network protocols, security standards, and best practices. 

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders. 

Availability to participate in a 24/7 rotation for P1 incidents. 

Relevant certifications (e.g., CCNA, CCNP, Fortinet Network Security Expert) preferred. 

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