Advisor, IT Network Development

1 week ago

bangalore, India TekWissen India Full time

Role: Advisor, IT Network Development

Location: Bangalore, India


Role Overview:

You would be responsible for supporting multi-tenant customers hosted in Virtustream cloud and multiple data centers. The role involves supporting clients Mission critical SAP applications installed in the Virtustream Cloud Platform. As a Advisor, you would be responsible day to day network implementation and design for Datacenters technologies. Planning /Design and network onboarding of new customers. Build VPN Tunnels to customer DCs and Set up MPLS network. Troubleshoot Cisco Nexus L2/L3 and security issues.


Key Responsibilities:

Primary :

• Hands on experience with Cisco Nexus 3k/7k/9k, ASA firewall troubleshooting,

• Hands on experience on routing protocol, OSPF and BGP

• Hands on experience on Switching (Nexus vPC, Vlan, Ether channel, HSRP & STP)

• Hands on experience on ASA firewall (Access list, Natting, packet capture)

• Responsible to carry our BAU day to Day activities

• Assist in the development of automation tools (Python / Ansible)

• Provides appropriate level of support and troubleshooting for incidents across the environment and guide / support engineers

• Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents

• Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contribute to internal knowledgebase and departmental documentation

• Identify opportunity areas on the Global Network and make suggestions for improvements. Interface with Global carriers to maintain current services levels and work towards developing and implementing new solutions

• Troubleshoot, isolate and resolve network problems (LAN, WAN, and MAN). Use appropriate tools to monitor and troubleshoot the issues

• Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support

Secondary:

• Understanding on ASR (1k/9k) , Fortigate firewall , F5 Load Balancer troubleshooting, upgrades and firmware management

• Possess knowledge in site-site IPSec VPN

• Understanding of MPLS VPN

• Understanding of spine and leaf datacenter architecture

• Have experience in preparing SOP & MOP documents for critical activities

• Vendor Coordination to resolve hardware and software issues & follow-up until Closure

• Responsible for analyzing vulnerabilities in the PCI compliance report, prepare remediation plan, test, deploy remediation steps

• Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization

• Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction

Essential Requirements:

• 8+ Years of networking experience providing network support including network analysis, troubleshooting, design and device configuration

• Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential.

• Working Knowledge with network products (switches, routers, appliances) and network protocols

• Knowledge of Network Management & Security concepts

• Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision

• Troubleshooting cisco nexus devices

• Strong knowledge on cisco switching /Routing and security protocols.

• CCNP datacenter would be added advantage

• Willing to work in a 24/7 environment

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