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Customer Care Executive
4 weeks ago
JOB BRIEF
The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach.
PRIMARY RESPONSIBILITY
Manage inbound and outbound calls to provide exceptional customer service.
Effectively sell products and services to achieve sales targets.
Address customer queries and resolve issues promptly and professionally.
Maintain accurate records of customer interactions using CRM tools.
Collaborate with team members to achieve organizational goals.
EDUCATION
Minimum Education: 12th Pass
Preferred Education: Graduate in any discipline
EXPERIENCE
Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience
BEHAVIORAL & TECHNICAL SKILLS
Proficiency in English (both spoken and written)
Excellent communication skills
Strong sales skills and ability to meet targets
Knowledge of MS Excel and basic computer operations
Ability to work under pressure and manage time efficiently
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
