Antivirus Admin/Symantec Endpoint
2 weeks ago
Company Name Bookmark Infotech LLP
Job Position Antivirus Admin
Job Location -Mahape & Client Location (If Required)
Salary 2 to 3 Lakhs
Experience 1- 2 yrs
Duties & Responsibilities
Candidate should be a Subject Matter Expert having in-depth knowledge of implementation, and operational support, administration surrounding the Process supporting the business for End-User Enabled Security technologies/initiatives specifically on Symantec Anti-Virus and DLP technologies.
The candidate should have a solid understanding of End-user AV technologies, complete understanding of Symantec AV policies, their strengths, weakness and applicable usages.
Should have good Work Experience on Infrastructure Security Domain mainly on technologies Symantec AV Products along with EDR Technology .
Define, Configure various Symantec AV policies and must have Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA. High Severity Incident Analysis, Incident trend report, Create new Policy and Reports
Report Configuration and Generation (On Demand, Scheduled) from AV Console
Provide operational support during Out of Office hours in case of Severity Issues.
Good customer handling skills along with extensive hands on skills in defining and creating operational/procedure documents.
Possess Knowledge of ITIL processes like Incident Management, Problem Management, Configuration management and Change Management processes.
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