Technical customer success manager
2 days ago
Technical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation.Role Overview:We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base. You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients. This is a high-impact role that combines account management, technical expertise, and customer advocacy.Responsibilities:- Own a book of enterprise customers, driving adoption, retention, and expansion.- Manage enterprise renewals (high ACV) and identify growth opportunities within accounts.- Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions.- Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams.- Resolve technical queries and translate complex concepts into actionable business outcomes.- Collaborate with Product and Engineering teams to escalate and resolve issues quickly.- Monitor customer health, usage, and engagement metrics to proactively drive satisfaction.- Gather and share customer feedback to influence product roadmap and improvements.Qualifications:- 5+ years of experience in customer success, account management, or enterprise software solutions.- Proven ability to manage high-value enterprise accounts and drive renewals and expansion.- Strong technical aptitude; able to understand and explain complex software/AI concepts.- Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams.- Excellent communication, problem-solving, and relationship-building skills.- Plus: Experience in workflow automation, AI, Saa S, or developer tools.Why You’ll Love Working at Adopt AI:- Marketing-leading compensation and stock options.- Comprehensive health insurance and other employee benefits.- Opportunity to be the first CS hire, defining the customer success function.- Work at the forefront of AI and agentic automation.- Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders.- Flexible, collaborative, and impact-driven culture.How to Apply:Interested candidates can apply directly on Linked In
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
-
Technical Customer Success Manager
3 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
-
Technical Customer Success Manager
16 hours ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
-
Technical Customer Success Manager
4 hours ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
-
Technical Customer Success Manager
2 days ago
Bengaluru, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
