Current jobs related to Team Lead - Bengaluru - ReSource Pro

  • Lead School

    20 hours ago

    Bengaluru, India Lead School Full time

    Role Overview:- The Performance Marketing Expert will create, manage, and optimize digital marketing campaigns across paid channels.- This role requires a data-driven approach to improve campaign performance, achieve business goals, and reduce CAC. Principal Accountabilities:- Campaign Management: Develop, execute, and manage performance-driven campaigns...

  • Team Lead

    2 weeks ago

    Bengaluru, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Our IT Services team is looking for a highly skilled and experienced Team Lead to join us. As a Team Lead, you will be responsible for leading a team of professionals and ensuring the successful delivery of projects. Responsibilities: • Lead a team of professionals and ensure the successful delivery of projects • Collaborate with cross-functional...

  • Team Lead

    4 weeks ago

    Bengaluru, India Reverie Language Technologies Full time

    A team lead's responsibilities include project coordination, team management, quality assurance, and adherence to delivery timelines. The Team Lead collaborates with cross-functional teams, ensures efficient resource allocation, and manages the translators, freelancers, and LSPs working on projects for the languages they manage.For this role person should...

  • Team Lead

    3 months ago

    Bengaluru, India Imperva Full time

    (a a mission to help organizations protect their data and all paths to it. With an integrated approach combining edge, application security, and data security, customers around the world trust Imperva to protect their applications, data, and websites from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva ahead of the...

  • Team Lead

    2 weeks ago

    Bengaluru, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description Our IT Services team is looking for a highly skilled and experienced Team Lead to join us. As a Team Lead, you will be responsible for leading a team of professionals and ensuring the successful delivery of projects. Responsibilities: • Lead a team of professionals and ensure the successful delivery of projects • Collaborate with...

  • Team Lead

    3 weeks ago

    Bengaluru, India OnePaper Research Analyst PVT LTD Full time

    This is a full-time role for a Team Lead. As a Team Lead, you will be responsible for managing and leading a team of market research analysts. Your day-to-day tasks will include overseeing research projects, analyzing data, coordinating with clients, and providing guidance to team members. This is an on-site role located in Bengaluru.We are RA certified...

  • Team Lead

    4 weeks ago

    Bengaluru, India Cimmons Full time

    Team Management: Lead, coach, and mentor a team of agents. Conduct regular team meetings to communicate goals, targets, and performance expectations. Provide ongoing feedback and performance evaluations to team members. Should have handled a minimum of 20 + team size.Language requirement English has to be proficientSkills:Proven...

  • Team Lead

    2 weeks ago

    Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Team Lead

    2 weeks ago

    Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Team Lead

    2 weeks ago

    Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Team lead

    3 months ago

    Bengaluru, India ATSPL - Karnataka Full time

    We're seeking a Team lead for our Delivery station. In this role you will be responsible for shift operations at our DS and support the site lead in performance management and driving the operational plan.BASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED...

  • Team Lead

    2 weeks ago

    Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Team Lead

    3 weeks ago

    Bengaluru, India Bahwan CyberTek Full time

    UI/UX Lead Location – Chennai/Bangalore Required Skills 7+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications. • Deep understanding of the iOS and Android platforms and...

  • Team Lead

    4 weeks ago

    Bengaluru, India Bahwan CyberTek Full time

    UI/UX LeadLocation – Chennai/BangaloreRequired Skills7+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications. • Deep understanding of the iOS and Android platforms and experience...

  • Team Lead

    4 weeks ago

    Bengaluru, India Bahwan CyberTek Full time

    UI/UX LeadLocation – Chennai/BangaloreRequired Skills7+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications. • Deep understanding of the iOS and Android platforms and experience...

  • Team Lead

    2 weeks ago

    Bengaluru, India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H StaffingCompany: Quess CorpLocation: BangalorePosition: Team Lead - IT Staffing & C2H StaffingExperience Required: Minimum 5 yearsNotice Period: Immediate joiners onlyAbout Us:Quess Corp is a leading global workforce solutions company that delivers a range of staffing, recruitment, and workforce management...

  • Team Lead

    1 month ago

    Bengaluru, India Reverie Language Technologies Full time

    A team lead's responsibilities include project coordination, team management, quality assurance, and adhering to delivery timelines. The Team Lead collaborates with cross-functional teams, ensures efficient resource allocation, and manages the translators, freelancers, and LSPs working on projects for the languages they manage.

  • Team Lead

    2 weeks ago

    Bengaluru, India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H StaffingCompany: Quess CorpLocation: BangalorePosition: Team Lead - IT Staffing & C2H StaffingExperience Required: Minimum 5 yearsNotice Period: Immediate joiners onlyAbout Us:Quess Corp is a leading global workforce solutions company that delivers a range of staffing, recruitment, and workforce management...

  • Team Lead

    3 months ago

    Bengaluru, India Verint Full time

    Essential Requirements: Years of Experience 8+ Bachelor’s degree in computer science / software engineering (or similar) 3+ yrs. Java with Spring boot 2+ yrs of Technical Lead experience with end-to-end project exposure Practical experience of at least 6 year of SW development OR proven equivalent seniority in SW development with Product teams...

  • Sales - Team Lead

    3 weeks ago

    Bengaluru, India Iron Lady Full time

    Are you ready to lead a dynamic team in a fast-paced, exciting environment?At Iron Lady, we bring together some of the brightest minds to drive success and innovation. If you're a passionate leader with the ability to inspire and guide a team, this is your opportunity!Your role as a Team Lead will be pivotal in shaping the future of our organization and...

Team Lead

3 months ago

Bengaluru, India ReSource Pro Full time

ReSource Pro Operational Solutions Private Limited, Bangalore


About ReSource Pro:

About Us:

ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.

Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock.

Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.

Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade.

We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.


ReSource Pro Global Achievements:

ISG Provider Lens™ – Insurance BPO Services and Platform Solutions 2020.

ReSource Pro is placed as High in Product Challenger.

EVEREST PEAK Matrix – P&C Insurance BPS Peak Matrix Assessment 2021.

ReSource Pro is identified as a strong Market Impact in the list of Major Contenders.


Job Description - Client Specialist, SDU, India

I. Basic Information

Job Title: Client Specialist (Team leader)

Report To: AM - Service Delivery

Department: Service Delivery Unit

Location: Bangalore, India


II. Purpose of the Position

Processes complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements.


III. Principal Responsibilities

Responsibilities

Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.)

  • Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.0
  • Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
  • Develops and implements procedures to meet quality, quantity, and timeliness standards.
  • Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
  • Coaches’ less-experienced staff in learning procedures and insurance knowledge.
  • Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.


The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs


IV. Contact Scope

  • Internal Contacts
  • Team members within the client team, supervisor
  • External Contacts
  • Client contacts (by email)


V . Minimum Qualifications :5+ years at least and 1+ year as a Team Lead on papers

  • Education Background : Bachelor Degree (Major)
  • Skills - Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.
  • Competencies and Behaviors
  • Train others
  • Builds team relationships
  • Communicates effectively
  • Demonstrates functional excellence
  • Customer centric
  • Licenses/Certificates


Employee Value Proposition:

· Join

Work with the best in class profession and know what they do


· Learn

Learning is a lifelong process and you will have ample opportunities to develop


· Advance

Real time promotions on business needs.

·

Earn

Our total reward strategy is much more than the base salary


If you are interested, kindly share your updated CV to