User Experience Research
4 weeks ago
Vybe Cabs is an innovative urban mobility startup based in India. Our mission is to redefine transportation by prioritizing safety, community engagement, and cutting-edge technology. We offer unique features such as women-only rides and real-time safety alerts. Our goal is to provide reliable, secure, and personalized transportation solutions that meet customer needs and contribute to community well-being.
Role Description:
Plan and execute qualitative and quantitative user research studies, including interviews, surveys, usability testing, and ethnographic research.
Collaborate closely with product managers, designers, engineers, and marketing teams to integrate user insights into the development process.
Identify areas for improvement and provide recommendations to enhance user satisfaction and engagement.
Stay updated with the latest trends and best practices in user research and experience design.
Implement new techniques and tools to improve the efficiency and effectiveness of user research activities.
Assess the user experience of current products and services.
Qualifications:
Experience in Human Computer Interaction and User Research.
Proficiency in Design Thinking and UX Research.
Strong analytical skills to analyze user data and derive insights.
Excellent communication and interpersonal skills for gathering feedback and collaborating with teams.
Ability to work independently and remotely
Experience in the transportation industry is a plus
Bachelor's degree in a related field such as Human-Computer Interaction or User Experience Design
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