
Food And Beverage Manager
3 weeks ago
Role & responsibilities
Lead and manage overall F&B operations at a premium multi-cuisine restaurant in Tripunithura. Oversee dining, banquets, and service excellence. Ensure guest satisfaction, staff training, revenue growth, hygiene compliance, and smooth coordination with kitchen and management.
Key Responsibilities
- Plan, direct, and oversee F&B service operations (restaurant + banquet hall).
- Ensure exceptional guest experiences through quality service.
- Lead, train, and motivate service team (captains, stewards, hostess).
- Monitor sales, revenue, and implement upselling strategies.
- Coordinate with kitchen team for smooth service flow.
- Maintain hygiene, safety, and FSSAI compliance.
- Handle guest feedback, complaints, and service recovery.
- Manage staff scheduling, rostering, and performance evaluation.
- Support in marketing promotions, events, and banquets.
- Report daily operations and performance to senior management.
Skills
- Strong leadership & communication skills
- Customer service excellence
- Team management & training
- Sales & upselling techniques
- Knowledge of FSSAI, HACCP, and safety standards
- Event / banquet management
- Financial acumen P&L, cost control, budgeting
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