[26/06/2024] Operations Manager

1 week ago


Bengaluru, India SmartClean Full time
Department: Operations

Reports To: Delivery, AM & CSM lead

Job Summary:

We are seeking an experienced and highly motivated Operations Manager to oversee the 360-degree delivery of IoT projects. The ideal candidate will manage distributed teams, coordinate with internal stakeholders, and ensure the seamless execution of projects from inception to completion. This role requires a strategic thinker with strong leadership skills and a deep understanding of IoT technologies, project management, and supply chain coordination.

Key Responsibilities:

Project Management:

- Lead the end-to-end delivery of IoT projects, ensuring they are completed on time, within scope, and within budget.- Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.- Monitor project progress, identify potential issues, and implement corrective actions as necessary.

Team Management:

- Manage and coordinate distributed teams, fostering collaboration and ensuring effective communication across different time zones.- Provide leadership, mentorship, and support to team members, promoting a culture of high performance and continuous improvement.- Conduct regular team meetings to track progress, address challenges, and celebrate successes.

Stakeholder Coordination:

- Collaborate closely with Product, Engineering, and Supply Chain teams to align project goals with business objectives.- Facilitate cross-functional communication and ensure all stakeholders are informed of project status, milestones, and deliverables.- Act as the primary point of contact for internal and external stakeholders, managing expectations and addressing concerns.

Operational Excellence:

- Implement and optimize operational processes to enhance efficiency, quality, and scalability of IoT project delivery.- Develop and maintain project documentation, including requirements, specifications, and user manuals.- Ensure compliance with industry standards, regulatory requirements, and company policies.

Performance Monitoring:

- Establish and track key performance indicators (KPIs) to measure project success and team performance.- Conduct post-project evaluations to identify lessons learned and areas for improvement.- Provide regular status reports to senior management, highlighting achievements, risks, and opportunities.

Qualifications:

- Bachelor’s degree in Engineering, Computer Science, Business Administration, or a related field.- Proven experience in managing complex IoT projects, preferably with distributed teams.- Strong understanding of IoT technologies, including hardware, software, and connectivity solutions.- Excellent project management skills, with a PMP or similar certification preferred.- Demonstrated ability to lead and motivate cross-functional teams.- Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders.- Strong analytical and problem-solving abilities, with a focus on operational efficiency and continuous improvement.- Familiarity with supply chain processes and experience in coordinating with supply chain teams.- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Working Conditions:

- This position may require occasional travel to meet with distributed teams and stakeholders.- Flexible working hours may be necessary to accommodate different time zones.
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