Incident Manager

Greetings!!!! from Novac Technology SolutionsNovac Technology Solutions is currently hiring Technical Manager - SOCNovac Technology Solutions is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Novac is judged among the Top...

We are currently seeking a highly experienced and dedicated Senior Manager to lead our Cyber Security Operations team. The ideal candidate will have a minimum of 10-15 years of extensive experience in cybersecurity operations and management, along with a strong commitment to maintaining a 24/7 shift model. This position requires a strategic thinker with...

Job PurposeResponsible for 24*7 Data Center Operations by managing electrical, mechanical and IBMS infrastructure, which includes GIS substation, Transformers, MV panels, DG, LT panels, UPS, Battery Banks, SMPS, PDU, Chillers, PAHU, Motors, Lightning arrestors, Earth Pits, Diesel Engines, CPM, VRF, Valves, VFD, Ventilation systems, CHW pipes, Pumps, Hydrant...

Position: - Security ArchitectGrade- 10-14 of experience.Location-Chennai onlyMandatory Skill-Knowledge on Application security + Infra, VAPT, OWASP Top 10, SAST, DAST, SOCCandidate Experience & ExpectationsDeep knowledge of web Application and mobile applications security testing (VA & PT)• Suggest mitigation for identified vulnerabilities• Support for...

Product Manager:CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a...

Position : Technical Support Engineer - TSDesignation : AssociateExperience : 0.6– 5 years (International Voice Preferred)Job Location : ChennaiQualification : Minimum Bachelor's degreeJob Responsibilities.Handle incoming call or chat activity and process/complete tasks identified in cases received through CRM portal and assigned queuesTriage incoming...

Requirements - Min 1-2 years of relevant experience in a technical support role & 6 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

Mizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...

In this role of Technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities include monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and...

This is a remote position. - HUB Console Admin - Good understanding of Informatica MDM architecture - Experience in creating/updating Schema, Systems & Trust settings, users, roles and access in HUB - Experience with Informatica MDM Customer 360 data model - Able to configure and run batch group, individual batch jobs, tokenize, auto match/merge, external...

Perform Health Checks and prepare CDR reports (Daily, Weekly, and Monthly). - Sharing Summary, Usage, and Outages. - Ensuring System Availability. - Perform System configuration, routing changes, voice prompt replacement, and device configuration management. - Maintaining Inventory of Telephony and CC products and other third-party products like call...

9+ years designing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise (**minimum 5000 users)**. - 9+ years of experience administering **DNS, DHCP and PKI.**: - Experience with configuring Group Policy Objects to secure a Windows infrastructure. - Experience with complex scripting leveraging...

#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertifiedAt Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities...

Overview: - Strong knowledge in Tech Skill (Lotus Notes) - Good Understanding on support cycle and Production deployments - Excellent problem-solving and analytical skills - Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

Overview: - Strong knowledge in Tech Skill (React Js, Android, Node Js, Oracle Db and MERN Stack) - Good Understanding on support cycle and Production deployments - Excellent problem-solving and analytical skills - Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own...

TCS has been a great pioneer in feedingthe fire of young techies like you. We are a global leader in the technologyarena and there's nothing that can stop us from growing together. **Experience Range**: 4 - 7 years **Location : Chennai/Mumbai** **Job description**: - 4 to 7 years of experience supporting O365 Messaging as system administrator. - Day to...

Job Title: Lead DevOpsIntroduction to Role:We are seeking a Lead DevOps to own end-to-end Demand and Project Management. This involves partnering with the business to understand and prioritize business demands based on business value. You will manage the delivery of BAU and ensure KPIs are met, support the Platform Technical Lead with the status of delivery...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...