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Technical Service Engineer
2 months ago
Responsibilities:
- Responsible for bulk delivery and testing of equipment, and on-site product failure service.
- Responsible for the development, training, optimization and daily work docking of service centers and maintenance service centers.
- Solving clients' product quality problems, and providing CQM solutions.
- Responsible for customer relationship management, committed to improving customer satisfaction.
- Writing a guide to deal with product failures according to the needs of local clients.
- Assisting commercial engineers to manage spare parts.
Qualifications:
- At least 3 years related working experience.
- good understanding in after-sales work for industrial automation products.(Installion and commissioning, Maintenance, Troubleshooting, Repairing,Testing, etc.)
- Have deep experience in mainstream brands of Medium-Voltage AC drive,engineering AC drive,Low-Voltage AC drive,etc.(ABB,Siemens,Danfoss,etc.)
- Willing to travel (50% of the time), hard-working, good communication skills and teamwork spirit.
- Fluent in spoken English, skilled in reading and writing.