Ecommerce & Social Media Manager
4 days ago
Assets
Detail oriented, high organisational skills, self motivated
Brief
The candidate should be experienced in social media management including Facebook, Instagram, Pinterest etc. including graphic design, content creation (still/video) and posting. Also the profile includes website management, client communication, influencer reach out, order management, new product launches on website, creating look-books, order sheets and buyer line-sheets. Knowledge of graphic design softwares such as Procreate and Illustrator would be an added advantage.
Job Description
Manage all customer relationships/communications (pre and post purchase) and provide excellent customer service
E-commerce backend management on Shopify
Manage all public, PR, bloggers and overseas buyer relationships
Online and offline order management & follow-ups
Coordination with merchandising team for timely dispatch of online orders
Assist in social media postings and queries
Assist customers at our physical store
Manage VM of store
Managing product launches on website
Website and store inventory management
Liaising with MBO's and third party vendors
Creating order list and handling customised client orders
Liaising with production and logistics team to ensure timely dispatch and delivery of orders.
Creating graphics for social media promotions.
Desired Candidate Profile
A highly self-motivated and sharp candidate with 2-5 years of job experience preferably with a designer women's wear fashion label or an export house with excellent command over English language, great inter-communication skills and good exposure to the fashion industry. The candidate should have calibre and competence to execute the above mentioned roles and responsibilities seamlessly and within the deadlines. The candidate must be a team player. The candidate must be a very good organizer and back-planner possessing the ability and drive to fulfil client commitments before deadline.
Job Location - New Delhi
Role – Social Media Management/Customer Communications/E-commerce Management
Industry Type – E-Commerce Retail
Functional Area – Social Media/Customer Relations
Employment Type - Full Time, Permanent
Key Skills: Good Organizer, Command over English Language, Natural Flair for Communication, Multi-Tasker, Daily Orders Management
Email id -
Remuneration
Upto 45k per month depending on candidate education, experience and skills.
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