AMS Manager

2 weeks ago


Delhi, India Darwinbox Full time

About the Role:We are looking for an experienced and dynamicAMS Manager (HCM)to lead and manage theApplication Management Services (AMS) team. The successful candidate will beresponsible for ensuring smooth operation and continuous improvement of applicationservices for the clients. The AMS Manager will oversee the delivery of high-qualitysupport, enhancements, and optimization capabilities, ensuring applications meetbusiness needs and performance standards.Key Responsibilities:• Lead and manage a team of AMS consultants to deliver AMS services acrossvarious enterprise clients.• Conduct daily scrum meetings and oversee the day-to-day operations of AMS,ensuring service-level agreements (SLAs) and key performance indicators (KPIs)are consistently met.• Plan Onboarding of Client along with preparation and continuous enhancementof AMS


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