Account Executive

1 month ago

Mumbai, India Havas CX India Full time

Job Description: Account Executive

DEPARTMENT: Servicing

PRIMARY LOCATION: Mumbai


Job Profile Summary

Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support.


Job Description

  • Builds relationships at appropriate client/vendor level.
  • Manages, understands and acts on client requests and needs. Develops and maintains good client and partner agency relationships
  • Passionate about Client’s business and becomes extremely knowledge about all aspects of it.
  • Runs internal status meetings with the ability to keep on track and move projects forward.
  • Writes conference reports that accurately reflect the meeting and can be sent to the client with minimal changes.
  • Manages, understands and acts on client requests.
  • Demonstrates a clear understanding of key trends and stats, and can draw conclusions to foster greater team understanding and smarter solutions.
  • Knows competition and how to gather key competitive data and materials.


About Havas Creative Network India

Havas Creative Network India is the conglomerate of creative agencies and home to some of the most talented people in the disciplines of creativity, strategy, design, experiential, content, PR, CX and UX. Our extensive in-house capabilities across all communication disciplines and best-in-class partners allow it to create custom, purpose-built solutions that help drive clients’ businesses. Its ethos and philosophy are firmly within the global framework Meaningful Brands through which we make Meaningful Difference to consumers. It includes Havas Worldwide India (Creative), Havas CX India (customer experience), Havas People India (talent communication), Think Design (UI/UX), Conran Design Group Mumbai (branding & design), PR Pundit Havas Red (PR), Shobiz (experiential marketing), Shobiz Exhibits (exhibitions), and Prose on Pixels (content-at-scale).


For more information, visit & follow @HavasCreativeIN on social media.


About Havas CX India

Havas CX India, the specialized customer experience unit of Havas Creative Network India, is dedicated to combining the power of data, technology, and design to create meaningful experiences and deliver value across the entire customer journey. The unit specializes in Digital innovation, CRM, Data & Analytics, AR/VR Experiences, Performance Marketing, Data Management, Marketing Automation and Digital Transformation. With a strong global footprint and renowned proprietary research on the barometers of great Customer Experience (The X Index), Havas CX is a powerhouse of experts in every area of digital transformation and design, customer experience and customer engagement, eCommerce and much more.


For more information, visit & follow Havas CX India on LinkedIn.


About Havas India

Havas India gathers the expertise of 21 agencies, specialised divisions and strategic alliances across 3 verticals:

  1. Havas Media Network – Havas Media, PivotRoots (integrated digital), Arena Media, Havas Market (e-commerce), Havas Play (sports, entertainment & content), Havas Programmatic Hub (programmatic trading desk), Havas Analytics (data & analytics), Socialyse (pure play social media); strategic alliances: Havas Media Tribes (out-of-home), Havas Play Gameplan (sports marketing) and KlugKlug (influencer tech stack)
  2. Havas Creative Network – Havas Worldwide India (creative), Havas People India (talent communications & employer branding), Havas CX India (customer experience), Think Design (UX/UI), Shobiz (experiential marketing), Shobiz Exhibits (exhibitions), Conran Design Mumbai (branding & design), PR Pundit Havas Red (PR), and Prose on Pixels (content-at-scale)
  3. Havas Health & You – Havas Life Sorento (health & wellness communications) With its unique Village model, it is an integrated network present across 3 Villages in Mumbai, Gurgaon and Bengaluru, and regional offices in Kolkata, New Delhi, Hyderabad and Chennai, with over 2000+ professionals and associates.


As one of India’s fastest growing and agile networks, Havas India has bagged multiple new clients across verticals and won several prestigious awards over the last 2 years including the group being Great Place To Work® Certified™ twice in a row (Nov 2022 - Nov 2023 & Dec 2023 – Dec 2024), consistently being featured in the top 3 at R3 New Business League rankings, and winning at Campaign Asia-Pacific Agency of the Year awards, e4m Indian Marketing Awards 2023, ABBY One Show 2023, Campaign Women Leading Change awards, and more. Our CSR programs, DE&I initiatives, and being actively involved in various industry associations is what keeps us invested as a network that has a clear mission of making a meaningful difference to brands, businesses and people.


Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.


For more information, visit and follow Havas India on social media.

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