Trainer

2 days ago

Delhi, India Hitech Digital Solutions Full time
Position: Trainer

Location: Ahmedabad

Work Model: Work from Office

About Us:

Hitech is an Integrated Engineering Consulting and Business Process Solutions organization specializing in BIM, Engineering and BPM services. We are a strong team of 1,200 members, with consistent growth above industry standards and expanding globally with offices in the USA, UK, and delivery centers in India.

Role Context:

The BPM Trainer plays a pivotal role in driving organizational efficiency by equipping employees with the knowledge and skills to effectively leverage Business Process Management (BPM) tools and methodologies. This role involves delivering high-impact training sessions, both in-person and virtually, tailored to meet the diverse needs of employees across departments. The trainer designs and maintains training materials such as process maps, user guides, and video tutorials, ensuring content aligns with organizational goals and evolving processes.

Collaborating closely with process improvement teams and stakeholders, the BPM Trainer identifies skill gaps and develops targeted learning solutions to enhance employee understanding of BPM principles. By mentoring trainees, facilitating change management initiatives, and tracking the performance impact of training programs, the trainer ensures a seamless transition to optimized processes and continuous knowledge retention within the organization.

This role demands exceptional communication, instructional design expertise, and the ability to adapt training strategies to meet business objectives, fostering a culture of continuous improvement and operational excellence.

Responsibilities:

Training Delivery:

Deliver comprehensive training sessions on BPM tools, methodologies, and process improvement techniques.

Facilitate both classroom-based and virtual training sessions for diverse audiences.

Training Material Development:

Create and maintain training resources, including process maps, workflows, user manuals, and video tutorials.

Customize content to reflect the specific needs and objectives of various departments.

Process Improvement Support:

Collaborate with process improvement teams to identify training opportunities and areas where employee understanding of BPM concepts could lead to higher efficiencies.

Support process re-engineering projects by educating teams on best practices.

Assessment and Feedback:

Evaluate trainee performance through assessments and gather feedback to measure the effectiveness of training sessions.

Update training content based on feedback and new process developments.

Stakeholder Management:

Work closely with process owners, department heads, and project teams to align training initiatives with business goals.

Communicate regularly with key stakeholders to ensure training efforts are meeting expectations and delivering value.

Knowledge Transfer:

Provide continuous mentorship and support for trainees to ensure ongoing knowledge retention and application of BPM principles in daily work.

Change Management and Communication:

Assist in developing and executing change management plans to support the adoption of new processes.

Act as a change agent, helping employees transition to improved business processes.

Performance Tracking and Reporting:

Track and report on key performance metrics of training programs and process improvements.

Identify training gaps and recommend continuous learning solutions to improve overall process efficiency.

Skills and competencies:

- Training and Documentation- Presentation, and facilitation skills.- Technical Proficiency- Communication Skills- Technological Proficiency- Continuous Learning- Adaptability- Results-Oriented- Strong interpersonal skills

Experience & Qualification

- 4-5 years of experience in delivering effective training programs, including in-person and virtual sessions, with a focus on Business Process Management (BPM) tools and methodologies.- Proven expertise in designing and maintaining training materials such as process maps, user guides, and video tutorials.- Strong collaboration skills with process improvement teams and stakeholders to identify skill gaps and create targeted learning solutions.- Experience in facilitating change management initiatives and mentoring employees to enhance BPM understanding.- Proficiency in instructional design, performance tracking, and aligning training strategies with organizational goals.- Excellent communication and adaptability to foster a culture of continuous improvement.

What We Offer:

- Compensation commensurate with experience, competitive base salary plus bonus.- A flexible comprehensive benefits package to suit your personal circumstances.- A supportive work culture that gives you the freedom to experiment.- A co-funded professional development program which aligns with your career growth.

Why Hitech?

At Hitech, we offer a dynamic and innovative work environment where talented individuals can thrive and make a meaningful impact. As a leading player in the industry, we are committed to leveraging cutting-edge digital marketing strategies to drive business success and deliver exceptional results for our clients. Join us in shaping the future of digital marketing and take your career to new heights with exciting challenges and opportunities for growth.

Diversity and Equal opportunities:

Hitech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status.

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