Warranty In-charge
3 weeks ago
Tiruchirappalli, India
Sree Karpagamoorthy Motors LLP
Full time
- Review and process all incoming warranty claims, including verifying customer eligibility, vehicle service history, and ensuring proper documentation (e.g., repair orders, labor codes, failure codes, and part numbers).
- Prepare and submit warranty claims to the manufacturer or third-party providers in a timely manner, adhering to all submission deadlines and technical guidelines.
- Act as the primary point of contact for service advisors and technicians, providing guidance on proper warranty repair procedures and documentation.
- Manage and resolve complex or escalated customer warranty issues and complaints, providing clear explanations of coverage and policy terms.
Job Types: Full-time, Permanent
Pay: ₹8, ₹42,217.35 per month
Work Location: In person
