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Executive MICE
2 months ago
tamil nadu, India
FCM Travel India
Full time
FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.FCM India is an Equal Opportunity Employer committed to celebrating and rewarding the success of our talented team members. We thrive in a collaborative environment where teamwork, trust, and mutual respect are paramount. As a recognized leader in the industry, we believe our success is driven by the success of our people.
Key Duties & Responsibilities:
Event Management: Plan, coordinate, and execute MICE (Meetings, Incentives, Conferences, and Exhibitions) events, ensuring smooth operations and high client satisfaction.
Client Engagement: Develop and maintain strong relationships with clients, addressing their needs and providing exceptional service.
Sales Strategy: Contribute to the development of sales strategies and promotional activities for MICE services.
Logistics Coordination: Oversee all event logistics, including venue selection, travel arrangements, and on-site management.
Problem Resolution: Handle escalations, conflicts, and client concerns effectively, ensuring timely and satisfactory resolution.
Core Competencies:
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to build relationships and foster a positive work environment
Exceptional time management and organizational abilities, including multitasking and prioritizing tasks
Highly organized with the capacity to work well under pressure
Keen attention to detail
Effective negotiation skills
Proven ability to manage conflicts and escalate issues appropriately
Strong people management skills
Functional Competencies:
Comprehensive knowledge of international and domestic MICE products
Strong analytical and business acumen
Proficient in MS Office (Excel, Word, PowerPoint)
Skilled in delivering compelling presentations
We’d Love to Hear from You If You Have:
A passion for delivering outstanding events and client experiences
Proven experience in MICE operations and sales
A proactive and driven attitude with a commitment to excellence
The ability to thrive in a fast-paced, dynamic environment
Join us at FCM India and be part of a team that values your contributions and supports your career growth
Apply Now