Sr. Specialist Quality, Training,
3 weeks ago
Position: Sr Specialist Quality, Training, & Process
Location: Mumbai, India
About LRN:
Do you want to use your experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.
LRN’s mission is to inspire principled performance. A fast-growing SaaS company, LRN helps companies go beyond managing risk and reinventing their organisation through ethics and compliance, combining values-based eLearning, rich insights, and expert advisory services into innovative, comprehensive solutions. After two recent acquisitions and significant organic growth we are proud to be serving nearly 2,800 clients across APAC, US, EMEA, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, robust analytics, and industry benchmarking enabling clients to design, manage, deliver, analyse, and audit their ethics and compliance programs to align with regulatory guidance and best practices. We help some of the world’s most recognised brands reduce organisational risk – enabling them to focus on what they do best.
About the role:
As the Sr. Specialist of Quality, Training, & Process, you will play a pivotal role in shaping the customer support landscape. This multifaceted position encompasses three key areas: Quality, Training, and Process Improvement. We are looking for a strategic thinker, a hands-on leader, and a change agent who is ready to make a lasting impact.
Your responsibilities will include:
- To help assemble training material
- To understand client requirements and effectively utilize their architecture
- Develop courseware content and delivery mechanisms
- Find efficient ways to deliver course creation and deployment with pace.
- Develop internal tools and procedures
- Help ensure compatibility with our Partner’s infrastructure
- Work as part of a team with project manager, graphic designers, and instructional designers to meet delivery dates
- Communicate effectively with our partners, senior management, and peers
- Document work on projects
Requirements
- Bachelor's degree in a relevant field or equivalent work experience.
- Minimum 2 years of work experience at L1
- Detail-oriented with a focus on quality and continuous improvement.
- Demonstrated experience in conducting root cause analysis, and implementing corrective and preventive actions.
- Familiarity with change management processes, ensuring smooth transitions and minimal disruptions.
Attributes :
- Proactive and results-driven individual with a passion for excellence.
- Ability to work collaboratively in a dynamic, fast-paced environment.
- Strong problem-solving skills and a data-driven decision-making approach.
- Adaptability and openness to change, with a positive attitude towards challenges.
- Commitment to fostering a positive team culture and employee development.
-
Sr. Specialist Quality, Training,
3 weeks ago
Mumbai, India LRN Corporation Full timePosition: Sr Specialist Quality, Training, & ProcessLocation: Mumbai, IndiaAbout LRN:Do you want to use your experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.LRN’s mission is to inspire principled performance. A fast-growing SaaS company, LRN helps companies go...
-
Sr Technical Specialist
4 weeks ago
Mumbai, Maharashtra, India Colgate-Palmolive (India) Full timeApply for Sr. Technical Specialist, Career Progress Consultants in Mumbai for 5 - 8 Year of Experience on
-
Sr Analyst/Specialist Finance Analytics
2 weeks ago
Mumbai, Maharashtra, India Colgate-Palmolive (India) Full timeApply for Sr. Analyst/Specialist Finance Analytics, Career Progress Consultants in Mumbai for 3 - 7 Year of Experience on
-
Sr Analyst/Specialist Finance Analytics
1 week ago
Mumbai, India Colgate-Palmolive (India) Full timeApply for Sr. Analyst/Specialist Finance Analytics, Career Progress Consultants in Mumbai for 3 - 7 Year of Experience on TimesJobs.com.
-
Sr. Quality Assurance Manager
2 months ago
mumbai, India Upstox Full timeRole: Sr. QA ManagerWe are looking for a Sr. QA manager with a solid experience in quality assurance, the successful candidate will be leading and managing one or more POD QA team/s and will be a single point of contact for all the releases, communications and various stats reports. This is a fast paced environment where the speed of Development...
-
Sr. Quality Assurance Manager
2 months ago
Mumbai, India Upstox Full timeRole: Sr. QA Manager We are looking for a Sr. QA manager with a solid experience in quality assurance, the successful candidate will be leading and managing one or more POD QA team/s and will be a single point of contact for all the releases, communications and various stats reports. This is a fast paced environment where the speed of Development and...
-
Sr. Executive
1 month ago
Mumbai, India Sapphire Foods India Limited Full timeJob Title: Exec / Sr. Exec – Quality AssuranceLocation : Mumbai, BangaloreKey Responsibilities:Lead key quality and food safety objectives, goals, strategies, and measuresProvide quality and technical support to product development teams in the design, development, and implementation by providing market feedback from stores.Develop and implement quality...
-
Quality Assurance Specialist
3 weeks ago
Mumbai, India Wonderchef Home Appliances Pvt Ltd. Full timeAbout the company: is a leading kitchen appliances and cookware brand in India, known for its innovative and stylish products that make cooking a delightful experience. We are committed to providing high-quality, durable, and user-friendly kitchenware solutions to enhance our customers' culinary experiences.Position Overview:As a Quality Control Specialist,...
-
Sr. Executive
1 month ago
Mumbai, India Sapphire Foods India Limited Full timeJob Title: Exec / Sr. Exec – Quality AssuranceLocation : Mumbai, BangaloreKey Responsibilities:Lead key quality and food safety objectives, goals, strategies, and measuresProvide quality and technical support to product development teams in the design, development, and implementation by providing market feedback from stores.Develop and implement quality...
-
Sr. Executive
1 month ago
Mumbai, India Sapphire Foods India Limited Full timeJob Title: Exec / Sr. Exec – Quality Assurance Location : Mumbai, Bangalore Key Responsibilities: Lead key quality and food safety objectives, goals, strategies, and measures Provide quality and technical support to product development teams in the design, development, and implementation by providing market feedback from stores. Develop and implement...
-
Sr. Executive
1 month ago
Mumbai, India Sapphire Foods India Limited Full timeJob Title: Exec / Sr. Exec – Quality AssuranceLocation : Mumbai, BangaloreKey Responsibilities:Lead key quality and food safety objectives, goals, strategies, and measuresProvide quality and technical support to product development teams in the design, development, and implementation by providing market feedback from stores.Develop and implement quality...
-
Training Professional, Customer Service
1 month ago
Mumbai, India Accurate Background Full timeWhen you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. The Training Specialist is a member of the Quality...
-
Service Quality Specialist
5 days ago
mumbai, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Service Quality Specialist
5 days ago
Mumbai, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Service Quality Specialist
5 days ago
Mumbai, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
-
Service Quality Specialist
2 weeks ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Quality Assurance Specialist
3 weeks ago
Mumbai, India Wonderchef Home Appliances Pvt Ltd. Full timeAbout the company: Wonderchef is a leading kitchen appliances and cookware brand in India, known for its innovative and stylish products that make cooking a delightful experience. We are committed to providing high-quality, durable, and user-friendly kitchenware solutions to enhance our customers' culinary experiences. Position Overview: As a Quality...
-
Service Quality Specialist
5 days ago
mumbai, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Service Quality Specialist
1 week ago
Mumbai, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Quality Assurance Specialist
4 hours ago
Mumbai, India Spin N Press Full timeCompany DescriptionSpin N Press is a premier dry cleaning service provider based in Mumbai. With a passion for perfection and a commitment to customer satisfaction, we deliver exceptional garment care that goes beyond the ordinary. Our team of experienced professionals uses advanced techniques and eco-friendly practices to ensure your clothes receive the...