Senior Consultant
2 weeks ago
Description
: Act as primary support consultant and should be able to independently support one or more medium to large sized customers in connection with Manhattan solutions Analyze and proactively troubleshoot and resolve more moderately to high complex issues that arise post-implementation. Key activities include client management, issues prioritization, issues resolution, testing, solution delivery, expectation management and client communication. Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements., write and review test scripts as needed. Guide client through system implementation of additional functionality. Suggest product improvements based on customer feedback. Plan and execute moderately complex projects. Mentor other consultants within the team. Ability to work closely with technical teams, internal professional services and product engineering team.
Position (Minimum) Requirements:
Bachelor’s or foreign equivalent degree in engineering, science or related technical field Needs to demonstrate a proficient level of competence supporting or implementing packaged application software with database troubleshooting or developing in SQL or related relational database Exposure to basic Unix or Linux commands is good to have. Must to have Supply Chain domain experience. Customer facing experience preferable(OLM)
Atleast 2 years of experience in Enterprise Order Management Solutions(like Manhattan OLM, IBM Sterling Commerce, etc.,)" Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.-
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