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Content Operations Specialist
1 month ago
Task description:
As a content moderator, your primary responsibility will be welcoming the voluntary participants to our data collection project and leading them through the data collection session, ensuring that the audio recordings adhere to the project guidelines.
Another major task will be to upload the data and convey session details to the project team. Your collaboration on this project will contribute towards our efforts to improve our client’s speech recognition system.
Responsibilities
Understanding project provided documentation to assist participants
Interacting with participant(s) and leading them through the data collection session
Acknowledging and resolving participants’ issues, escalate unsolved issues
Capture data for the assigned project aiming to reach the targeted daily goal
Convey sessions details to the Project Manager and Production team
Communicating and coordinating with project team
Work with various hardware & software
This is an on-site role
Moderator Skills Required
Moderator must be able to speak clearly and naturally
Moderator must be fluent in both the language of collection and English
Moderator must have some technical proficiency capable of using a Mac, iPhone, and comfortable working with Terminal in macOS
Moderator must be good with troubleshooting problems and finding solutions
Moderator is required to update a spreadsheet-based tracker with details about each participant’s session
It’s critical this tracker is updated accurately and completely
Moderators must be available for the whole duration of project (2-3 weeks since beginning of project)
If you are interested in this Freelance Role, please send an email with your CV to Riya Sarkar(Vendor Manager) at . Use Email Subject : TransPerfect | Front Desk Content Moderator- Bengaluru Application otherwise your application won't be processed immediately.
Work Location : Onsite in Bengaluru, Karnataka India
Work Schedule : Monday – Friday; 8:30am -5:30pm for 2-3 weeks in December 2024
Language Requirements : English and Kannada (professional/business)
