Communications Associate

3 weeks ago

tamil nadu, India Citizen consumer and civic Action Group Full time
Location
Chennai
About the role
The Communications Associate is responsible for jointly planning and implementing the organisation’s communication projects and building media relations.
Education and experience
Undergraduate degree in Communications/ Media Studies / Journalism.
Experience of 1 to 2 years in Marketing Communications/Development Communications is preferred, but freshers will also be considered.
Knowledge and experience of social media communication, website administration and digital marketing techniques
Knowledge of Canva, MS Publisher and other graphic suites.
Ability to work and establish relationships with the press network
Speak, write and understand Tamil and English.
Scope of Work
The Communications Associate’s responsibilities will include the following:
1. Manage CAG's website and social media accounts:
Maintain CAG’s websites and ensure that it is kept up-to-date and relevant at all times.
Work together with the team and the Comms Manager to obtain relevant content for the website that meets CAG’s branding and standards.
Work with internal team members and the comms team to develop and implement social media campaigns.
Handle CAG’s social media platforms on a day to day basis: upload content, monitor content and pass relevant content on to the internal teams to help them develop and plan further work.
Utilise social media as an effective instrument of connecting with the public by gathering insights on post performance and disseminate this information to internal teams.
Utilise the latest techniques to improve website traffic and popularity of CAG's content (e.g. SEO, Digital marketing analytics, etc.)
Ensure all communication that represents CAG, keeps the standards as set out in the Communications and Media Style Guide.
Make use of opportunities to learn about new social media platforms, discuss these with the comms team, and take forward, if approved.
2. Media relations
Develop and maintain relationships with local and national reporters who focus on issues related to CAG’s work. a network
Respond to media enquiries and perform media outreach, on a regular basis.
3. Develop and assess content developed for comms purposes
Work with the team to ensure that content is submitted on a timely basis
Assess content submitted by team for adherence to CAG’s standards
An ability to work on canva or other graphic suites to develop content based on messages given by the team.
Assemble podcasts, reports etc and disseminate these
Competencies
Professionalism : Knowledge and understanding of organisational themes - Consumer Protection, Environment & Climate Action, and Urban Governance.
Teamwork : Works collaboratively with colleagues and partners to achieve organisational goals
Communication : Speaks and writes clearly and effectively in English and Tamil, listens to others, clearly interprets messages, openness in sharing information and keep people informed
Planning : Develops clear goals that are consistent with agreed strategies, identifies and adjusts priorities, time management, makes contingencies while planning
Time Keeping : Excellent time management skills and the ability to work on multiple projects, successfully.
Software knowledge: Working knowledge of Canva and Audacity. Knowledge of any other graphic suites will be desirable. Ability to master new audio / video software, as the need arises.
Location
The position is based in Chennai and will report to the Communications Manager.
As a CAG employee, you can expect to
be respected for who you are;
be recognised and rewarded on ability and merit for your contributions;
learn a wide range of skills in research, communications, finance, information and communication technology;
be encouraged and supported to fulfil your potential through meaningful work that matters;
work with great colleagues who are smart, mission-driven, and collaborative; and
enjoy an inclusive and welcoming workplace.
You would be a part of a team that is notable in its efforts to influence policy, open minds, shape decisions, offer solutions, and improve lives.
Interested?
If you are interested in exploring a career with CAG, please write to S.Saroja  at    Please share your most recent resume, links to samples of your written work, and a covering letter explaining why you would like to work at CAG.
About CAG
Citizen consumer and civic Action Group (CAG) is a non-profit, non-political and professional organisation that works towards protecting citizens' rights in consumer and environmental issues and promoting good governance processes including transparency, accountability and participatory decision-making.

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