Principal Engineer

4 weeks ago

Chennai, India Freshworks Full time
Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in

San Mateo, California

, Freshworks has a global team operating from

13 global locations

to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).Freshworks’ cloud-based software suite includes

Freshdesk

(omni-channel customer support),

Freshsales

(sales automation),

Freshmarketer

(marketing automation),

Freshservice

(IT service desk),

Freshchat

(AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Freshwork's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance.Much of our SRE focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.ResponsibilitiesCollaborate with engineering and product teams to design scalable and fault-tolerant systems architecture. Define best practices for infrastructure design, deployment, and operation.

Evaluate cloud services and technologies to identify the best fit for our technical requirements and business goals.

Ability to solution architect components to address the system scalability and reliability issues

Define and drive automation and orchestration strategies.

Independently determine and develop architectural approaches and Infrastructure solutions.

Understanding of TCP/IP, UDP, HTTP, and other relevant protocols.

Familiarity with subnetting, routing, and firewall concepts

Experience with container orchestration platforms like Kubernetes, including deployment, scaling, and networking aspects.

Knowledge of SSL/TLS protocols and experience in setting up secure communication channels.

Ensures that system design includes single-points of failure (if any) and plans to mitigate it; strives to build systems without single points of failure

Provides design support and guidance for System implementation / Iteration / deployment

Provides support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews

Independent in identifying new Design problems and architecting solutions

Qualifications

Requirements:18+ years of Software Engineering and Coding Experience in Java / Python / JavaScript / Golang (one or more).10+ years of Experience handling

Linux

Systems at a very large scale.8+ years of Hands-on experience on

Containers

& Container Orchestration Tools

.8+ years of proven Experience with

designing, building

, supporting and

observing

large-scale distributed systems/services/infrastructure.Strong Experience in

Microservices Architecture, Service Mesh implementation

and instrumenting

XaaC

(Infrastructure, Software, Network, Policy, Security) across global scale systemsHands-on Experience in defining and driving

Disaster Recovery

at global scale.Proficiency in implementing

FinOps

and cloud cost optimization strategies.Experience and knowledge of incorporating

testing, compliance and security

requirements within code release pipelines.Experience with

Chaos Engineering

is a big plus.Proficiency in algorithms, data structures, complexity analysis, and software design.Ability to turn technical deep-dives into code, networking, operating systems, and storage, with ability to participate in an executive strategy discussion.Data Mining & Data Analytics

experience utilizing big data and\or relational data bases technologies.Excellent experience in designing & architecting solutions using

OpenSource Software (OSS)

.Intellectual Curiosity,

Problem Solving

and

Storytelling

presentation.Preferred Technologies:Dockers,

KubernetesAWS

, Azure, GCPGitlab,

Jenkins

, ArgoCD,

GitOps

,

Terraform

, Ansible, CloudFormation, SentinelPrometheus, Elastic Search, Jaeger,Grafana, Istio, EnvoyRDS,

Redis

,

Kafka

, SQS, PostgreSApache Spark

, Databricks, PowerBI, BigQuery

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

  • Principal Process Engineer

    4 weeks ago

    Chennai, India McDermott International Full time

    Job Overview:The Principal Process Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex process engineering-related problems and will work independently with minimal guidance. The Principal Process Engineer may be responsible for leading functional teams or...

  • Principal Process Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview:The Principal Process Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex process engineering-related problems and will work independently with minimal guidance. The Principal Process Engineer may be responsible for leading functional teams or...

  • Principal Process Engineer

    3 weeks ago

    Chennai, India McDermott International Full time

    Job Overview: The Principal Process Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex process engineering-related problems and will work independently with minimal guidance. The Principal Process Engineer may be responsible for leading functional...

  • Principal Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India FE fundinfo Full time

    FE fundinfo is a leading global player in investment fund data and technology. Our team is talented and diverse, playing a key role in enhancing our industry by fostering better connections and insights. We are looking for a Principal Engineer - Solutions Architect to join us in Chennai.We are on the lookout for a dynamic Principal Engineer - Solutions...

  • Senior Principal Piping Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview: The Senior Principal Piping Engineer is tasked with solving unique and complex problems that broadly impact the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Piping Engineer is considered a specialist in the field of piping...

  • Senior Principal Piping Engineer

    2 months ago

    Chennai, India McDermott International Full time

    Job Overview: The Senior Principal Piping Engineer is tasked with solving unique and complex problems that broadly impact the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Piping Engineer is considered a specialist in the field of piping...

  • Senior Principal Electrical Engineer

    3 months ago

    Chennai, India McDermott International Full time

    Job Overview: The Senior Principal Electrical Engineer is tasked with solving unique and complex problems that have a broad impact on the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Electrical Engineer is considered a specialist in the field...

  • Senior Principal Electrical Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview: The Senior Principal Electrical Engineer is tasked with solving unique and complex problems that have a broad impact on the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Electrical Engineer is considered a specialist in the field of...

  • Senior Principal Electrical Engineer

    2 months ago

    chennai, India McDermott International Full time

    Job Overview: The Senior Principal Electrical Engineer is tasked with solving unique and complex problems that have a broad impact on the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Electrical Engineer is considered a specialist in the...

  • Senior Principal Piping Engineer

    2 months ago

    chennai, India McDermott International Full time

    Job Overview: The Senior Principal Piping Engineer is tasked with solving unique and complex problems that broadly impact the business. They must proactively identify and solve the most complex problems that impact the management and direction of the business. The Senior Principal Piping Engineer is considered a specialist in the field of piping...

  • Principal Electrical Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview: The Principal Electrical Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Electrical-related problems and will work independently with minimal guidance. The Principal Electrical Engineer may be responsible for leading functional teams or...

  • Principal Piping Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview: The Principal Piping Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Piping-related problems and will work independently with minimal guidance. The Principal Piping Engineer may be responsible for leading functional teams or projects and is...

  • Principal Piping Engineer

    2 months ago

    Chennai, India McDermott International Full time

    Job Overview: The Principal Piping Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Piping-related problems and will work independently with minimal guidance. The Principal Piping Engineer may be responsible for leading functional teams or projects...

  • Principal Electrical Engineer

    3 months ago

    Chennai, India McDermott International Full time

    Job Overview: The Principal Electrical Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Electrical-related problems and will work independently with minimal guidance. The Principal Electrical Engineer may be responsible for leading functional teams...

  • Principal Electrical Engineer

    2 months ago

    chennai, India McDermott International Full time

    Job Overview: The Principal Electrical Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Electrical-related problems and will work independently with minimal guidance. The Principal Electrical Engineer may be responsible for leading functional...

  • Senior Principal Mechanical Engineer

    3 days ago

    Chennai, India McDermott International Full time

    Job Overview: The Senior Principal Mechanical Engineer is tasked with solving unique and complex problems that broadly impact the business. They must proactively identify and solve the most complex problems that impact the Management and direction of the business. The Senior Principal Mechanical Engineer is considered a specialist in the field of...

  • Principal Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India FE fundinfo Full time

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Principal Engineer - Solutions Architect to join our team in Chennai.We are seeking a dynamic Principal Engineer - Solutions...

  • Principal Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India Ford Motor Company Full time

    Ford Credit IT is looking for a proficient principal engineer who is having excellent hands-on in Mobile app Development using iOS Native with Swift, Swift UI and Android Native with Kotlin,Jetpack Compose adhering software engineering practices. Principal Engineer will build the scalable and fully available technical solutions in Digital space with team...

  • Senior Principal Piping Engineer

    5 days ago

    chennai, India McDermott International Full time

    Company Overview People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...

  • Senior Principal Piping Engineer

    5 days ago

    Chennai, India McDermott International Full time

    Company OverviewPeople power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us.Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...