Salesforce Developer
3 weeks ago
Location & work
– Remote (WFH), India
Employment Type
- Full-time
Profile
– Salesforce Developer - Service Cloud
Preferred experience
– 5+ years
The Role:As a key member of the GTS team, you will be responsible for administrating, designing, and developing major components of SFDC and Custom applications on SFDC.
Key Responsibilities:Design, develop, test, and deploy Salesforce applications and integrations using Apex, Lightning Web Components (LWC), and other Salesforce technologies.Implement and customize Salesforce Service Cloud solutions, including configuring Service Cloud Console, Knowledge, Case Management, and Omni-Channel.Work closely with the GTS SFDC team to enable predictable and successful delivery for meeting time, scope & and budget and be accountable for respective project delivery.Work on Service cloud within Salesforce.Participate in code reviews and ensure code quality and best practices are followed.Troubleshoot and resolve technical issues and provide support to end-users as needed.
Requirements:Minimum 5+ years of experience in Salesforce DevelopmentMinimum 5+ years of experience in Salesforce Service CloudBachelor's in Computer Science or Computer EngineeringMust have at least 5+ years of experience and extensive understanding of the Salesforce.com platform, w.r.t Platform administration, Development, Data Management, Integration, Security, and Deployment.Hands-on experience with Service Cloud, Omnichannel, and Open CTI Salesforce methods.Experience in designing and building service cloud applications.Experience using Lightning/Aura, Integration Concepts, LWC, etc.Experience in Einstein - Relies, Recommendation, Conversation, Mining, etc.Experience in Live chat, Chatbot, and CTI.Experience in Salesforce Email2Case module.Experience in salesforce LWC, APEX, Milestone, Flows, etc.Must possess excellent Verbal and Written communication skills.Must be able to effectively communicate and work with fellow team members and other functional team members to coordinate & and meet deliverablesMust be flexible to work in different time zones
Highly desirable to have:Salesforce Service Cloud Certification is a plus.
---------------------------------------------------------------------------------------------------------Application MethodApply on LinkedIn or email your resume to:
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