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Flex Consulting Partner

4 months ago

Delhi, India MongoDB Full time
DescriptionPlay a front-line role with Customers, Sales, and our Delivery ecosystem representing the high-growth software company that is energetically challenging the status quo of the database industry.Work in a team of technologists, sales and delivery professionals among the best in their fields. Work with some of the most ambitious and complex global companies, helping to define and progress their innovation initiatives across every vertical.MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.Help us take our business to the next level of scale and excellence in delivery and governance. You will have an abundant opportunity to meaningfully impact the growth of the MongoDB business.This role will be based remotely in India.Shift Timings: 2:00 PM - 10:00 PM IST

Candidate Profile

University degree or relevant work experienceAt ease operating in a small, dynamic, fast growing team, able to be proactive and self-sufficient with an ability to have a can-do attitude and make oneself accountable2-5+ years experience with enterprise-scale software solutions, large scale software engineering or consulting services delivery experience preferredComfortable creating plans and priorities for both project delivery and customer resourcesDemonstrated belief in the power of stakeholder management and communicationsOutstanding and effective interpersonal skills; strong verbal and written communication abilitiesAbility to foresee and assess risk, plan to mitigate risk and manage escalations or critical situationsServices delivery experience with development or operation teams is a plus

Position Expectations

Champion the Professional Services(PS) offeringsManage a portfolio of projects, collaborating closely with customers, account teams (sales and customer success), consultants, PS leadership and other professional services teams. Drive the utilization of PS Services, ensuring accountability in line with MongoDB's leadership principlesPlan and develop strategies to meet quarterly delivery targets independently or in collaboration with PS Leaders. Monitor progress closely, adapt to the situation and provide regular reports to PS leadersMeaningfully engage directly with customers to ensure swift, successful delivery of PS servicesDeliver a Quarterly Business Review (QBR) presentation to PS leaders, covering successes, challenges, key learnings, and proposed go-to-market strategies for the upcoming quartersActively seek out opportunities for process improvement within existing workflows and develop new processes as neededHelp customers efficiently and accurately schedule their Professional Services (PS) daysAssist Consulting Engineers(CEs) with the operational stuff

Measures of Success

Reduction in expiration of PS servicesAchieving or exceeding quarterly delivery targetsIndependently handle operational work with precision, accuracy, and efficiencyDemonstrate business acumen through robust control of the business and drive process improvements

Life at MongoDB

Our India office culture500+ people, with teams in Sales, Engineering, HR, Finance, IT & MarketingRegular group outings and opportunities to get to know your colleaguesEmployee affinity groupsOur BenefitsCompetitive salary and equityComprehensive Health cover, dental cover, travel insurance & Life InsuranceFree lunch twice per week and a fully stocked kitchen with healthy and sweet treats26 weeks Maternity & 20 Paternity leave to spend time with new arrivals